Shift Supervisor/Team Member

Must be willing to Re-locate

Hiring for an Opening Soon Location.

Responsibilities as a Leader :

• Plan and evaluate operations of a restaurant.
• Estimate food requirements, place orders and maintain the inventory.
• Training staff in job duties, sanitation, safety procedures and quality control.
• Resolve customer complaints and ensure Health and Safety regulations are followed.
• Prepare and submit reports and ensuring to meet and exceed the targets.
• Lead by example and provide exceptional customer service at all times.
• Maintain record of stock, sales and wastage in accordance with company policies.
• Deploying the work schedules and motivating staff to perform well.
• Supervise and monitor the performance of staff.
• Ensure proper operation of kitchen and restaurant equipment.

Responsibilities as a Team Member :

Customer Service:

• **Greet and seat guests:**Some roles may include welcoming guests and directing them to their seats.
• **Take orders:**Crew members are responsible for accurately recording customer orders, often using a point-of-sale (POS) system.
• **Provide friendly and efficient service:**Food service workers should be knowledgeable about the menu, able to answer customer questions, and ensure a positive dining experience.
• **Handle customer inquiries and complaints:**Crew members may be responsible for addressing customer concerns and escalating serious issues to management.
• **Ensure customer satisfaction:**Service crew members strive to make sure customers are happy with their food and service.

Food Preparation and Handling:

• **Prepare food:**Some crew members may assist with basic food preparation.
• **Serve food:**Crew members serve food to customers, ensuring proper portion sizes and presentation.
• **Maintain food safety and hygiene:**Food service workers must follow food safety regulations, including proper handwashing, temperature control, and cross-contamination prevention.
• **Operate kitchen equipment:**Some crew members may operate equipment like fryers, grills and following safety procedures.

Cleanliness and Maintenance:

• **Maintain cleanliness of the work area:**Food service workers are responsible for keeping their workstations, tables, and the surrounding area clean and organized.
• Clean and reset tables: Busser roles may be responsible for clearing tables, resetting them for new customers, and ensuring the dining area is tidy.
• Restock supplies: crew members may be responsible for restocking supplies such as napkins, utensils, and condiments.

Other Responsibilities:

• **Assist other team members:**Food service associates may assist other staff with various tasks as needed.
• **Attend training and meetings:**Crew members may be required to attend staff meetings and training sessions to stay updated on procedures and regulations.
• **Handle cash transactions:**Some crew members may handle cash and credit card transactions, ensuring accurate record-keeping.

Job Types: Full-time, Part-time

Pay: $17.60-$18.60 per hour

Work Location: In person