About the role
Myticas Consulting is seeking a ServiceNow Senior Developer for a long-term contract supporting a federal government transformation initiative in Ottawa.
The successful candidate will provide hands-on development, configuration, integration and platform support across ServiceNow CMDB, Discovery and Security Operations.
Location: Ottawa, Ontario
Work arrangement: Five days per week onsite
Duration: Two-year contract with possible extension
Security: Active Government of Canada Secret clearance is mandatory
Expected start: September 2026
Responsibilities
- Configure and optimize ServiceNow Discovery schedules.
- Install, configure and maintain MID Servers.
- Configure Discovery credentials and troubleshoot connectivity issues.
- Develop and maintain Identification and Reconciliation Engine rules.
- Configure CI class structures, relationships and CMDB health metrics.
- Build CMDB dashboards, reports and monitoring solutions.
- Support Service Mapping and proof-of-concept environments.
- Configure Vulnerability Response and Security Incident Response capabilities.
- Integrate ServiceNow with vulnerability scanners, SIEM platforms and other security tools.
- Develop workflows, routing rules, notifications, assignment groups and SLA processes.
- Support security-data ingestion, normalization and workflow automation.
- Perform development, testing, troubleshooting, deployment and production support.
- Produce technical documentation and maintainable code aligned with ServiceNow best practices.
Required Qualifications
- Five or more years of hands-on ServiceNow development experience.
- Strong JavaScript development skills.
- Experience with Business Rules, Client Scripts, UI Actions and Script Includes.
- Experience with Flow Designer and IntegrationHub.
- Hands-on experience with Discovery, MID Servers, CMDB and IRE.
- Experience developing REST and SOAP integrations.
- Familiarity with ServiceNow Security Operations and associated data models.
- Experience with testing, troubleshooting and production support.
- Active Government of Canada Secret clearance.
- Ability to work onsite in Ottawa five days per week.
Preferred Qualifications
- ServiceNow CSA or CAD certification.
- Experience implementing CMDB, Discovery and Service Mapping.
- Experience integrating vulnerability-management or SIEM platforms.
- Knowledge of CSDM and enterprise-scale ServiceNow environments.
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