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Infinity Techno Vision
This architect role focuses on digital transformation and process automation using the ServiceNow platform. It involves understanding customer's digital and business requirements, then designing and guiding the implementation of those solutions on ServiceNow, ensuring best practices are followed.
Nice to have:
ServiceNow is described as a digital workflow/transformation platform, not just for traditional IT ticketing. It can involve areas such as ITSM, ITOM, CSM, HRSD, Service Portal/Employee Experience, Automation & Flow Designer, Integrations/API, and AI/Now Assist.