About the role
Company Description
Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.
If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!
We are looking for a Senior ServiceNow Developer to support the development and evolution of our ServiceNow platform.
Key Responsibilities
- Configure and customize ServiceNow ITSM modules
- Implement and enhance Incident & Problem Management processes
- Develop solutions using JavaScript and ServiceNow best practices
- Create dashboards and reports
- Support users and collaborate with Business Analysts and IT teams
- Maintain documentation and contribute to continuous improvement
Requirements
- 3+ years of ServiceNow experience
- Strong expertise in ITSM modules
- Experience with JavaScript, workflows, Business Rules and Flow Designer
- Knowledge of REST APIs and IntegrationHub
- English B2-C1
- ServiceNow CSA certification (mandatory)
Nice to Have
- CMDB knowledge
- CIS-ITSM
- ITIL Foundation
- ITOM experience
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