About the role
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Strong experience with ITSM/CSM & SPM and exposure to ITOM, CMDB, or Service Catalog
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Hands-on experience with JavaScript, REST APIs, and integrations
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Understanding of cloud environments (AWS, Azure, VMware) and how they integrate with ITSM workflows
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Experience working in a managed services, MSP, or enterprise IT environment preferred
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Strong problem-solving skills and ability to work in a fast-paced, cross-functional environment
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