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This role is for a ServiceNow Consultant specializing in Customer Service Management (CSM) and Customer Relationship Management (CRM). You will design, implement, and optimize ServiceNow CSM solutions, working with stakeholders to gather requirements and improve customer service processes. The position focuses on delivering scalable ServiceNow platform capabilities.
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TCS is seeking to incorporate this role to support its growth. Tata Consultancy Services is an equal opportunity employer committed to diversity and inclusion.
