Service Writer

Responsibilities

• Schedule appointments for repair, maintenance, recall work
• Greet customers, inspect their powersports vehicles, and answer questions
• Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
• Advise customers on necessary/suggested services and cost
• Offer additional services and products, including special promotions
• Review Repair Orders in progress to ensure quality and timeliness
• Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
• Communicate any changes in timeline, repairs, or cost to the customer
• Upon completion of work, review the work order with the customer
• Maintain current technical qualifications by completing all training programs assigned by the Service Manager
• Other duties as assigned

Requirements:

• 1+ years of Powersports or Automotive Dealership experience
• Excellent customer service, verbal and written communication skills
• Ability to sell service and thrive on a performance based commission pay plan
• A positive attitude, good work ethic, and professional appearance
• Pleasant, energetic, conscientious, and dependable personality
• Ability to multi-task in a fast-paced environment
• Clean driving record
• Motorcycle Endorsement desired
• Must pass a pre-employment criminal background check, MVR, and drug screen

Why Join RideNow?

• Commission based pay
• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance
• Employee discounts

All applicants must pass pre-employment testing including background check, MVR, and drug screening.

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