About the role
Hiring: ServiceNow Developer | Kuala Lumpur, Malaysia 🇲🇾
We are looking for an experienced ServiceNow Developer to join our team and lead development, automation, integrations, and platform enhancement initiatives.
Location: Kuala Lumpur, Malaysia
Job Type: 1-Year Contract (Extendable)
Experience: 5–10+ Years
Key Responsibilities
• Lead ServiceNow development initiatives across enterprise environments
• Develop and customize ITSM, ITOM & ITAM modules
• Work on Incident, Change, Problem, Request, Discovery, Service Mapping, Event Management, SAM & HAM
• Develop using JavaScript, GlideScript, Jelly, HTML/CSS
• Design workflows and automation using Flow Designer, Orchestration, Business Rules & Scheduled Jobs
• Design and maintain CMDB tables, CI relationships and data normalization
• Develop integrations using REST/SOAP APIs, MID Servers and Web Services
• Build Reports, KPIs, Performance Analytics dashboards and advanced reporting solutions
• Troubleshoot platform/module issues and provide effective resolutions
• Follow ServiceNow development standards, governance and upgrade best practices
• Collaborate with architects, administrators, operations teams and business stakeholders
• Prepare technical documentation and support knowledge sharing/BAU activities
Required Skills
5–10+ years of hands-on ServiceNow Development experience
Strong expertise in ITSM, ITOM & ITAM
Strong JavaScript / GlideScript / Jelly / HTML / CSS skills
Hands-on Flow Designer & Orchestration experience
Strong CMDB design and management knowledge
Experience with REST/SOAP APIs & MID Server integrations
Strong troubleshooting and platform development skills
Experience with ServiceNow reporting and Performance Analytics
Certifications
ServiceNow CSA / CSD / CIS / CTA certifications are mandatory.
Additional ServiceNow certifications will be an advantage.
Interested candidates can share their updated CV
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