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Service Engineer

Contactx Resource Management

RemoteFull timeMid levelPosted today
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About the role

Required Qualifications & Skills

  • Minimum 3 years of experience in Industrial Automation Sales.
  • Diploma candidates (DME/DEE).
  • Good communication (verbal/written).
  • Attend AMC, CAMC, and breakdown calls, and complete the task within the timeframe.
  • Closure of all the complaints along with the detailed service report.
  • Generate enquiries for spares, service and VAP products.
  • Coordinate with the team to identify and proper resolution of the call.
  • Commissioning of new chiller.
  • Achieve spare target and service business.
  • Payment follow up to get our dues.
  • Training to customers and operators.
  • Arranging suitable vendors, contractor for chiller erection, shut down job, if required.
  • Proper handing over of sites, enquiries for value added products.
  • Technical support/solutions to the customers and build the good rapport with the team.
  • Increase customer satisfaction level to get the future business.
  • Collection of C-forms, TDS and other certificates as and when required.
  • More work involves troubleshooting, installation and commissioning of chillers & not operation and maintenance.

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