About the role
A machinery manufacturing client, in the food and beverage packing business, is adding to their After Market Sales Team! We are looking for a fully remote, Service Business Consultant to drive aftermarket products and services to ensure product lines achieve excellence through sales execution, optimizing resources and maintaining efficient and effective utilization in an atmosphere of professional excellence. This role is 50% travel to client sites and needs someone who lives in the Midwest or Mid-Atlantic regions.
Your Responsibilities
- Serve as the primary contact for aftermarket sales inquiries, customer communications, and commercial negotiations.
- Manage sales leads and opportunity pipelines, ensuring timely follow-up and consistent engagement to drive revenue growth.
- Identify and develop new aftermarket sales opportunities through proactive customer outreach and relationship management.
- Partner with internal teams to prepare competitive proposals and secure new business opportunities.
- Collaborate with engineering, operations, and technical personnel to develop customized customer solutions.
- Achieve established sales goals while maintaining key performance metrics related to pipeline growth, quote activity, and revenue generation.
- Travel to customer sites to conduct sales meetings, strengthen relationships, and resolve customer concerns.
- Coordinate with field service and technical teams to ensure successful execution of aftermarket solutions and a seamless customer experience.
- Foster effective communication across internal departments and external stakeholders to support project success.
- Prioritize and expedite urgent customer requests and quotations when business needs require.
- Monitor and report on key sales performance indicators, including lead conversion, opportunity progression, and revenue attainment.
- Support annual business planning by contributing to sales strategies, market growth initiatives, and long-term business objectives.
Must Haves:
- At least 5 years of sales or field service experience in the packaging industry.
- Must be able to navigate CRM and ERP systems, ideally SAP.
- Ability to travel 50% of the time and have a valid passport & drivers license.
- Strong technical aptitude and understanding of relevant machinery and parts.
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