About the role
A server at Olos involves serving food and drinks, responding to guest requests, and maintaining a clean and professional environment. Key duties include arranging tables and place settings, clearing tables, and assisting with all stages of event preparation, service and clean-up. The role requires teamwork, attention to detail, strong customer service skills, and the ability to stand and lift for extended periods.
Key responsibilities
- Event setup: Arranging tables, chairs, linens, and silverware according to event plans and specifications.
- Service: Delivering and serving food and beverages to guests in a timely and courteous manner.
- Guest assistance: Responding to guest questions, complaints, and requests, and ensuring guest satisfaction throughout the event.
- Room maintenance: Cleaning and clearing tables during and after service, and preparing the room for the next event.
- Teamwork: Coordinating with other banquet staff, such as chefs and bartenders, and assisting fellow team members as needed.
- Side work: Completing various tasks to prepare for events, such as folding napkins and polishing silverware.
Qualifications and skills
- Customer service: Excellent communication and a professional, courteous attitude.
- Physical ability: Ability to stand for long periods, lift heavy objects (often up to 40 pounds), and bend, squat, and push repeatedly.
- Attention to detail: Ensuring all setup and service details meet high standards.
- Flexibility: Availability to work evenings, weekends, holidays, and special events as needed.
- Experience: Previous experience in a banquet or restaurant setting is often preferred but may not be required.
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Questions, answered
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