About the role
Duties & Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Welcome and greet guests.
- Make our guests feel comfortable and let them know you’re there to care for them.
- Answer questions about our food, beverages, and other restaurant services.
- Take food and beverage orders from guests, and enter orders into the point-of-sale system.
- Deliver food and beverages from the kitchen and bar to guests promptly.
- Prepare the final bill, present check to guest, accept payment, process credit card charges or make change.
- Perform side work as management requires at the start and end of each shift.
- Monitor guests' dining experience to ensure they are satisfied with the food and service.
- Respond promptly and courteously to requests and communicate guest feedback to managers.
- Be ready and willing to assist fellow servers.
- Must be at least 18 years old.
- Obtain strong working knowledge of the menu by completing server training.
- Must work 1-2 Food Runner shifts per week.
- Attend all scheduled team member meetings.
Required Knowledge, Skills, and Abilities:
The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
- Previous restaurant experience is optional but preferred.
- Ability to read and understand simple instructions.
- Ability to write simple correspondence.
- Ability to effectively present information to customers and other team members.
- Ability to add and subtract two and three-digit numbers and perform these operations using units of American money.
- Ability to operate computer point-of-sale system.
- Must have exceptional hygiene and grooming habits.
- Food Handler Certification is required.
- TABC Certification is required.
Physical Requirements:
The physical demands described here represent those that a team member must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
- Constant standing/walking
- Occasional stooping/kneeling
- Occasional pushing, pulling, lifting, or carrying up to 40 pounds
- Occasional ascending or descending ladders, stairs, ramps
- Constant working in a hot, wet, humid, and loud environment for long periods
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
- Constant receiving detailed information through oral communication
- Constant talking, expressing, or exchanging ideas using the spoken word
- Constant clarity of vision at near and/or far distances
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