Senior Travel Consultant

Job Role

• International Holiday Sales Executive

Job Description

• Handle sales of international holiday packages and provide customized travel solutions to clients.
• Assist customers in planning international trips based on their preferences, budget, and travel requirements.
• Maintain strong destination knowledge and provide professional customer service.
• Coordinate with suppliers, DMCs, hotels, and internal teams to ensure smooth booking and travel arrangements.
• Achieve sales targets while maintaining high service quality and customer satisfaction.

Key Responsibilities International Holiday Sales:

• Handle sales for international holiday packages covering destinations such as Bali, Thailand, Dubai, Singapore, Europe, Maldives, Vietnam, Turkey, Mauritius, and other global destinations.
• Interact with customers to understand their travel requirements and preferences.
• Recommend suitable destinations, packages, and travel options.
• Follow up with leads, inquiries, and existing customers to maximize sales conversions.
• Negotiate with customers and close sales effectively.
• Achieve assigned sales targets and business objectives.

Travel Planning & Package Development

• Design customized international itineraries according to client preferences, budget, and travel plans.
• Prepare package costing and hotel quotations.
• Plan sightseeing activities, transfers, and other travel arrangements.
• Provide guidance regarding visa requirements and documentation.
• Ensure itineraries are accurate, practical, and aligned with customer expectations.

Booking & Coordination

• Coordinate with suppliers, DMCs, hotels, and other travel partners.
• Coordinate with internal teams for smooth execution of bookings.
• Follow up on confirmations, payments, vouchers, and other booking requirements.
• Ensure timely communication with customers throughout the booking process.
• Handle customer queries and assist in resolving travel-related issues.

Customer Service & Market Knowledge

• Maintain strong knowledge of international destinations, travel trends, and available holiday products.
• Stay updated on visa requirements, destination regulations, and travel updates.
• Build and maintain strong relationships with existing and potential customers.
• Provide professional and proactive travel assistance.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria

• Experience: Minimum 1 year of experience in International Travel Sales or Holiday Packaging.
• Strong knowledge of international destinations, itineraries, visa processes, and travel planning.
• Excellent communication, negotiation, and customer-handling skills.
• Ability to create customized travel packages and effectively close sales.
• Prior experience in an international travel company or holiday sales profile will be preferred.
• Passion for travel, customer service, and sales-driven performance.
• Adaptable, enthusiastic, solution-oriented, and proactive approach.
• Ability to work effectively as part of a team and achieve assigned targets.