CA

Senior Technical Support Specialist | Plan Document Specialist

Careers at CBIZ

RemoteFull timeMid levelPosted today
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About the role

Essential Functions and Primary Duties

  • Provide technical support answering plan document related questions and issues
  • Assist with the design and modifications of plan documents
  • Provide compliance expertise during a plan's lifetime such as IRS submissions, plan amendments, restatements and terminations
  • Assist with answering technical questions and issues related to ERISA
  • Additional responsibilities as assigned

Preferred Qualifications

  • Bachelor's degree

Minimum Qualifications

  • High School Diploma or GED
  • At least five years of professional, retirement plan technical, and compliance experience
  • Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures
  • Possesses expert knowledge of pertinent laws, regulations, and professional standards
  • Expert use of applicable technology
  • Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
  • Experience performing work that requires initiative and leadership skills
  • Experience in coaching and teaching others
  • Enrolled Retirement Plan Agent (ERPA) designation
  • Pursuing Accredited Pension Representative (APR) or and/or (APA) designation
  • Ability to anticipate and elicit customer needs
  • Ability to self-learn and develop business and technical knowledge quickly
  • Motivated team player with demonstrated interpersonal skills
  • Comfortable working with quick turnaround times and deadlines
  • Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization
  • Ability to travel as necessary

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