This senior role involves taking full ownership of the most complex execution work for a premier construction company, serving as the technical center of gravity for the production department. You will manage high-end residential design-build projects, including civil and structural hillside work, concrete, masonry, and hardscapes, resolving technical details and delivering projects with minimal oversight. The position requires deep technical expertise and complete ownership across the active job portfolio, from reviewing sold jobs and closing technical gaps to making critical decisions that keep projects buildable, on schedule, and on margin.
Responsibilities
Own technical execution of complex, high-end projects ($500,000+ hillside and civil jobs) from sales handoff to final sign-off
Review sales handoffs, site photos, videos, and plan sets to eliminate technical gaps prior to mobilization (confirming wall locations, heights, slopes, drainage paths, riprap, culverts, board layouts, and material specs)
Identify and resolve constructability and drainage issues early alongside clients, engineers, and sales teams
Set and maintain technical build standards (stucco systems, corner details, waterproofing, structural concrete/masonry, retaining walls, hardscape bases, borders, and sealants)
Coordinate with geotechnical, structural, and civil engineers, inspectors, and permit expediters to ensure alignment between plans, field execution, and inspections
Lead all client communications across the project lifecycle, providing a high-touch, proactive concierge experience
Conduct initial welcome calls and lead pre-construction walkthroughs to set expectations and establish strong relationships from day one
Deliver regular, structured project updates at key milestones and conduct follow-up check-ins after subcontractor visits
Serve as a confident, accurate technical point of contact, resolving client issues directly and escalating to the Production Lead only when ownership-level decisions are required
Manage progression across all active jobs, ensuring every project has a clear next step, defined schedule, and assigned task owners
Drive job sequencing, staging, and resource allocation to maintain schedule momentum and protect job margins
Proactively identify and surface stalled jobs, resource shortages, or technical/timeline risks to the Production Lead before they impact clients
Maintain real-time project status tracking in the project management system and support the rollout and adoption of updated CRM and field management tools
Protect gross margins by ensuring subcontractor buyouts are finalized well in advance of job start dates per pre-construction protocols
Act as the core connection point between Sales, Production, Clients, and Subcontractors
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Partner with Sales on job handoffs, flagging missing details early to continuously improve scoping accuracy
Ensure complete pre-job due diligence, timely billing/invoicing, and subcontractor schedule adherence
Serve as the primary escalation point for subcontractor friction, upholding company standards firmly and professionally
Define clear expectations, timelines, access rules, and technical scopes for subcontractors prior to site arrival
Enforce quality control by verifying field execution against plans, engineering specifications, and company quality benchmarks
Coordinate pre-bid pricing for complex sales proposals to ensure accurate estimating and margin protection
Help build and refine sales-to-production handoff workflows, including job complexity classifications (simple, medium, hard, complicated)
Develop standard details, checklists, specifications, and training resources to elevate overall field execution
Mentor and train Project Coordinators and Field Leads to build internal technical depth
Participate in weekly sales and production meetings to drive clear action items, accountability, and follow-through
Conduct onsite visits for critical walkthroughs, pre-construction meetings, client milestones, inspections, and complex technical escalations
Make authoritative, informed field decisions independently to resolve challenges on-site
Requirements
Minimum 15 years of hands-on experience in concrete, hillside, hardscape, and masonry work, with extensive experience in residential design-build (commercial-only experience will not qualify)
Deep functional knowledge of civil work (drainage, grading, excavation) and structural hillside construction (slope stability, retaining walls, pipe & board, V-ditches, sumps, CMU, brick/stone masonry, stucco, waterproofing, structural concrete, and pavers)
Expert ability to read and interpret structural, civil, and architectural drawings, as well as geotechnical reports
Demonstrated experience delivering single projects valued at $500,000+ while managing multiple active complex jobs simultaneously
Proven ability to manage, technically guide, and hold subcontractors accountable to high quality standards
Exceptional interpersonal communication skills with experience managing detail-oriented, high-end residential clients
Tech-savvy and comfortable utilizing modern CRMs, project management software, checklists, and structured handoff processes
Must reside in the Greater Los Angeles area with the ability to travel regularly to field sites
About the Company
Our client is a premier, fourth-generation construction company based in Los Angeles specializing in masonry, concrete, hardscape, and complex civil and structural hillside projects across residential and commercial sectors. They are known for exceptional craftsmanship, meticulous attention to detail, and dependable execution, building for an increasingly sophisticated clientele.
