RemoteFull timeMid level$198k – $236kPosted today
Apply with JobAssistAbout the role
- Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers
- This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean’s product roadmap is executed with clarity, quality, and velocity
- You’ll drive alignment across teams, streamline execution for multi-quarter programs, and help deliver delightful, high-impact product experiences that advance Glean’s mission
- You’ll partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence, customer empathy, and cross-functional alignment
- Lead end-to-end product development programs, spanning ideation, design, engineering, and launch
- Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership
- Drive execution excellence for cross-functional initiatives, balancing speed with quality
- Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption
- Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery
- Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies
- Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact
- Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability
- Driving the company’s Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes
- Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities
- Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria
- Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams
- Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams
- Driving operational excellence through consistent program cadences, postmortems, and lessons learned- Strong understanding of software product development, including API design, data systems, and product integration patterns
- Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams
- Excellent written and verbal communication skills; able to translate between technical and business contexts
- Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact
- BS/MS in Computer Science, Engineering, or a related technical field
- A builder mindset; proactive, collaborative, and focused on enabling teams to deliver their best work
- 8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments
- Ability to structure multi-quarter product programs with measurable outcomes
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