Senior Technical Product Strategist

About This Role

This highly customer-facing role combines deep technical knowledge with relationship-building skills, supporting enterprise customers, gathering feedback from the field, and partnering with product teams to influence the future of identity security. The Senior Technical Product Strategist serves as a subject matter expert for critical solutions in multi-factor authentication (MFA), fraud detection, risk-based access, and identity verification.

Responsibilities

• Represent the company with executive presence, delivering roadmap presentations and strategic briefings tailored for C-suite and senior leadership audiences
• Lead high-impact technical discussions and workshops, providing deep expertise across authentication, fraud detection, risk engines, and identity verification
• Serve as a trusted advisor to enterprise customers, framing technical solutions in the context of business outcomes, regulatory compliance, and risk management
• Act as a key voice of the field—capturing insights from customer engagements and market trends to influence product strategy and long-term roadmap
• Partner with account teams and solution engineers on critical customer engagements, ensuring successful evaluations, proof-of-concepts, and production deployments
• Create and deliver executive-ready enablement materials (strategic solution briefs, decision-maker guides, and thought leadership content) alongside technical resources like demo scripts and deep-dive guides
• Stay ahead of the curve by tracking emerging standards and technologies in identity, authentication, and fraud prevention, bringing a forward-looking perspective to customers and internal stakeholders

Requirements

• 5-7+ years of experience in IAM, cybersecurity, or customer-facing technical roles (e.g., solutions engineering, technical account management, product enablement, or consulting), with a track record of engaging at the executive level
• Proven ability to communicate with impact, from leading technical deep dives to delivering strategic presentations to executive stakeholders
• Broad technical fluency across authentication protocols and standards (OAuth, OIDC, SAML, FIDO, Passkeys) and the ability to connect these to risk, fraud, and identity verification domains
• Exceptional professionalism and presence, with the ability to build trust and credibility with enterprise customers and internal executives alike
• Demonstrated ability to translate complex technical topics into business value discussions for decision-makers

Nice to have:

• Deep understanding of MFA, fraud/risk engines, behavioral analytics, and identity verification technologies

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave