About the role
Job DescriptionJob Title: Application Support Engineer Oracle
Job Summary
We are looking for a motivated and detail-oriented experienced to join our team as an Software Engineer. The role involves monitoring, troubleshooting, and supporting Oracle-based applications while collaborating with cross-functional teams to ensure smooth business operations.
Key Responsibilities
Provide support for applications (Frontend and Backend).
Monitor application performance and system alerts; escalate issues as needed.
Troubleshoot basic functional and technical issues, including user access, data discrepancies, and report errors.
Work with senior support engineers to perform root-cause analysis and apply fixes/patches under guidance.
Handle user queries via ticketing tools ( ServiceNow, Azur, etc.).
Support routine operational tasks like data checks, batch monitoring, and report scheduling.
Collaborate with functional, DBA, and development teams for issue resolution.
Ensure timely communication with users while following SLAs.Hiring strawRequired Skills
Knowledge of Oracle SQL / PL-SQL
Good analytical and problem-solving skills.
Ability to learn and adapt quickly in a dynamic environment.
Strong communication and interpersonal skills.
Educational Qualifications
Bachelors degree in Computer Science, Information Technology, Engineering. (BCA,BCS,MCA,MCS,BE-IT, Btech)
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