Senior Software Engineer

• Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform
• Design, implement, and operate both new features on our current services as well as new services that will be built from scratch
• Leverage your excellent communication and written skills to articulate the “why” of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact
• Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools
• Execute full software development life cycle (SDLC)
• Develop flowcharts and documentation to identify solutions
• Write well-designed, testable code
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems

Benefits

• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Work from home opportunities
• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Variety of snacks, drinks, and catered meals in each of our locations- 5+ years of work experience building highly scalable products
• Experience working closely with our Product team to understand requirements and help to define technical work for the team
• Self driven - you take complete ownership of your tasks and champion efforts to get your tasks to completion
• 5+ years of programming experience in object-oriented language (Java or similar) with clean code practices
• Expert knowledge in Object-Oriented Programming with a successful track record
• Degree in Computer Science or a related field, or equivalent work experience
• Experience with relational and non-relational databases
• Own and lead multiple domains of the platform (microservices, REST APIs, infrastructure) from inception to deployment and maintenance, while making best in class technical decisions that impact the success of the company
• Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged
• Experience delivering high levels of observability and proficiency in improving early warning systems, for example: has worked with Grafana/DataDog/Prometheus
• Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
• Familiarity in Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation
• Clear written and spoken communication skills
• Experience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed
• Experience with on-call support for mission-critical customer systems
• Experience optimizing and debugging complex SQL queries
• Experience working on customer-facing applications
• Proficient in Linux and containerization with Kubernetes
• Good debugging skills on production systems
• Nice to have skills: gRPC, Python, Typescript, React, Apache Kafka