Senior Sales Associate Store

About This Role

The Senior Sales Associate serves as the face of Guitar Center, greeting customers, understanding their needs, matching them with the right products, and closing sales. This role is for a customer-focused individual who is passionate about music and committed to helping customers.

Responsibilities

• Reach sales targets on services
• Demonstrate product and service knowledge to customers
• Assist customers and guide them through the sales process
• Continual learning through the onboarding, certification, and continuing education process
• Assist with the execution of all tasks to ensure the store is ready to conduct business and service customers
• Keep an eye on inventory levels and replenish displays as needed
• Build relationships with customers to fulfill future service needs
• Perform additional duties as assigned

Requirements

• Willing to work nights, weekends, and holidays
• Strong orientation towards providing excellent customer service
• High attention to detail

Nice to have:

• Intermediate knowledge of musical instruments sold within Guitar Center (Guitars, Drums, Tech, etc.)

Benefits

• Gig leave for musicians to tour and return to their job
• Medical, Dental, Vision insurance
• 401K plus company match
• Mental health support
• Paid sick/holiday/vacation time
• Employee discount program
• Tuition reimbursement options

Important Details

• Schedule: Full-time

About the Company

Guitar Center embodies the world of creativity and music, encouraging staff to find their own individual sound. Its mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. The company believes in creating inclusive environments that put customers first.