About the role
Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Senior Record Retrieval Specialist to join our Medical Records team.
Job Description
- ONLY CANDIDATES WITH PRIOR RECORD RETRIEVAL EXPERIENCE WILL BE CONSIDERED
As a Senior Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner.
Essential Duties And Responsibilities All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.
- Data Entry;
- Follow-up with providers (via phone, email, fax). This job requires frequent phone work;
- Review of prepayment requests for accuracy and then inputting those into our system;
- Answering status requests made by the client;
- Processing rejections based on the client protocol;
- Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party.
ISG is a technology-driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!
Job Type: Full-time
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