About This Role
This senior property management role supports the Asset Manager in coordinating all aspects of a commercial property portfolio. It suits an experienced professional responsible for operating buildings on behalf of a client or group, leading an on-site team and ensuring compliance and tenant satisfaction.
Responsibilities
- Confirm that services are provided in compliance with policies, procedures, regulations, contractual obligations, and standards
- Ensure regular property inspections occur; recommend and approve alterations, maintenance, and reconditioning
- Respond to escalated tenant needs, ensuring that issues are resolved in a timely and efficient manner
- Coordinate tenant move-ins and move-outs, and "walk-through" spaces and the tenant improvement department
- Collect rent and pay expenses in compliance with lease terms; prepare all required legal notices and coordinate legal action
- Review and reconcile tenant rent and Common Area Maintenance recovery charges
- Forecast management plans and prepare monthly performance, explaining variances
- Gather data to provide information for the annual budget preparation process
- Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems
- Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function
- Lead by example and model behaviors that are consistent with CBRE RISE values
- Convince others to reach an agreement
- Impact the quality of own work and the work of others on the team
- Work primarily within standardized procedures and practices to achieve objectives and meet deadlines
- Explain complex information to others in straightforward situations
Requirements
- Minimum 8-10 years of relevant experience managing a team in a Mixed Development Building
- Ability to manage a big team of on-site staff (executive, officers, technician, admin, etc.)
- Understanding of existing procedures and standards to solve slightly complex problems
- Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents
- In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
- Strong organizational skills with an inquisitive mindset
- Excellent written and verbal communication skills
- Strong organizational and analytical skills
- Ability to provide efficient, timely, reliable, and courteous service to tenants
- Ability to effectively present information
- Knowledge of financial terms and principles
