Senior Program Manager

About This Role

This senior program manager will join the People Experience (PEx) team at Zoox as a strategic partner to the Talent Acquisition organization. The role focuses on planning, reporting, and vendor infrastructure to enable efficient and confident hiring at scale, from capacity models to executive reporting and large-scale industry conference presence. The ideal candidate will have strong program management skills and experience in Talent Acquisition operations, with an expectation to take on new projects beyond Talent as PEx needs evolve.

Responsibilities

• Lead Talent Operations initiatives end-to-end, including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts
• Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS
• Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics, plus lighter-touch support for smaller industry events
• Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed
• Serve as the primary point of contact between PEx PMO and the Talent organization, partnering closely with Recruiting leadership, HRIS, and Legal to ensure alignment across initiatives
• Own relationships with core Talent tooling vendors (Lever, Gem, LinkedIn, ModernLoop, and others), partnering on tool roadmap decisions and budget/contract planning
• Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance and quality for Talent's Workday-based reporting infrastructure
• Build and maintain the methodology Zoox uses to plan hiring capacity against business growth targets
• Partner with Legal/Employment Law on the responsible adoption of AI tools and processes within interviewing and recruiting

Requirements

• 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning
• Proven experience designing and delivering scalable operational programs in a fast-paced environment
• Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent)
• Analytical and problem-solving skills, with demonstrated experience building data-driven planning models
• Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders
• Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives
• Strong group facilitation and presentation skills across a variety of formats