Senior Program Manager

Who you are

• 7+ years of program management experience, with a strong track record delivering cross-functional Enterprise Technology, AI & Data programs
• Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
• Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
• Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
• Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
• Familiarity with Enterprise Tech domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
• Experience running or actively participating in an Architecture Review Board, technical governance forum, or similar design/decision review process is strongly preferred
• Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
• Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
• Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application

What the job involves

• As a Senior Program Manager within GitLab's Enterprise Technology & AI organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our strategy
• This is a high impact role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams
• You will operate at the intersection of Technology, Sales, Marketing, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions
• Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed
• Own end-to-end program management for large, high-visibility Enterprise Technology, AI & Data initiatives, including scope definition, roadmap development, dependency management, resource planning, execution tracking, and change management
• Lead enterprise applications and operational transformation programs that improve business processes, increase scalability, and reduce friction for internal teams
• Partner with business and technical stakeholders to clarify goals, define success metrics, evaluate trade-offs, and translate strategy into actionable plans
• Drive operating rhythms across programs, including status reporting, RAID management, milestone reviews, and executive-ready communications
• Identify program risks, gaps, and blockers early; recommend practical options and drive timely decisions with stakeholders and senior leaders
• Improve the consistency and effectiveness of program delivery by strengthening governance, documentation, planning practices, and cross-functional collaboration
• Support the adoption of AI-enabled workflows and automation opportunities that enhance productivity across enterprise systems and operations
• Contribute to a high-trust, async-first culture by modeling GitLab values, clear communication, and strong remote collaboration practices
• The CIO Enterprise Technology & AI team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business
• The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely
• You'll join a team that partners closely with Finance, Sales, Marketing, People, Product, and Security to turn business strategy into scalable, reliable technology solutions
• The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential
• In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization

Benefits

• We offer benefits to manage your health, wealth, and well-being regardless of location
• Flexibility in schedule to be there for life’s important moments
• Equity compensation & Employee Stock Purchase Plan offered
• Generous Paid Time Off