About the role
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Key Responsibilities
- Responsible for achieving sales targets within the assigned territory and chain clinic accounts for the Aesthetics business, while ensuring all Sales Force Effectiveness (SFE) KPIs are met.
- Execute territory management plans and ensure adequate coverage of assigned areas and accounts, including chain clinic headquarters and branch locations.
- Identify and secure new customers, primarily chain clinics, and develop joint business plans to grow Galderma's share of customers' business and drive sales growth.
- Respond to customer inquiries and follow up on matters related to company products.
- Implement and execute marketing action plans to support the achievement of territory and key account sales objectives and targets, while continuously identifying new business opportunities.
- Plan and conduct assigned workshops on a regular basis.
- Support business activities and projects as assigned.
Other Responsibilities
- Adhere to Galderma's Code of Ethics, Healthcare Professional (HCP) Compliance Standards, and applicable Regulatory Affairs (RA), Quality Assurance (QA), Pharmacovigilance (PV), and Medical Affairs (MA) requirements.
- Support product recall activities or Field Safety Corrective Actions (FSCA), when required.
Requirements
Education
- Bachelor's Degree in Business, Marketing, Life Sciences, Pharmacy, Biomedical Science, or a related field.
Experience
- At least 5 years of sales or key account management experience in the aesthetics, pharmaceutical, healthcare, medical device, consumer healthcare, or dermo-skincare industry.
- Proven B2B sales experience with the ability to build trust and long-term partnerships with customers.
- Strong presentation, negotiation, and key account management skills are advantageous.
- Experience managing aesthetic GP, hospital, institutional, specialist clinic, or retail pharmacy accounts in Malaysia is preferred.
- Experience engaging with general practitioners, dermatologists, plastic surgeons, or other healthcare professionals is desirable.
- Ability and willingness to travel regularly and manage a sales territory independently.
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