Senior Product Manager

About This Role

This senior product manager role involves owning the product direction for backend usage billing systems, focusing on consumption- and credit-based offerings. The position supports the Monetization Platform and Infrastructure team in modernizing foundational systems and ensures other teams can launch billable capabilities efficiently. It suits a candidate with strong technical product management skills and experience with complex billing models.

Responsibilities

• Own the backend usage billing pipeline and its product direction
• Support the Monetization Platform and Infrastructure team in modernizing foundations
• Help other GitLab teams make credit-consuming capabilities billable across GitLab.com, self-managed, and GitLab Dedicated
• Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including Zuora and CustomersDot integrations
• Make onboarding new credit-consuming capabilities a repeatable process
• Partner with product teams on instrumentation, metering, pricing usage, and billability for launch day
• Prioritize pipeline scalability, performance, and reliability as consumption grows
• Own billing defect detection and remediation
• Support the Monetization Platform and Infrastructure team by framing problems, explaining value, and prioritizing investments against operational risk
• Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize

Requirements

• Experience owning the product direction of consumption- or usage-based billing systems
• Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact
• Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue
• Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams
• Ability to bring together teams you don't manage around work their launches depend on
• Experience defining problems for platform or backend teams whose users are often other teams
• Clear written communication in an all-remote, asynchronous environment, using issues, epics, and direction pages to lead
• Use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation

Nice to have:

• Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background

Benefits

• Benefits to manage your health, wealth, and well-being regardless of location