About the role
RESPONSIBILITIES
Core Master Data Management
· Validate, create, and modify supplier master records in DataZen and Oracle EBS, ensuring compliance with data governance standards and audit requirements.
· Track and document all master data changes via DataZen and SharePoint to meet SLA commitments.
· Perform data profiling, cleansing, and quality remediation in collaboration with Data Management team.
· Provide first-level support and issue resolution with clear root-cause analysis and actionable recommendations.
· Collaborate with cross-functional teams to resolve master data issues and improve operational efficiency.
· Support internal stakeholders through effective communication, follow-up, and timely issue closure.
Supplier, Item Setup & Source-to-Pay (S2P)
· Manage supplier creation, modifications, and validations in support of global Source-to-Pay processes.
· Execute item master setup and maintenance, including lead times, sourcing attributes, purchasing parameters.
· Support supplier and item master change management to ensure data consistency across ERP systems and downstream platforms.
· Partner with Procurement, S2P, and Global Supply Chain teams to ensure compliant supplier and material onboarding.
· Support enhancements to engineering systems related to item master setup and BOM structures.
· Coordinate with Engineering, Procurement, and Operations teams to ensure accurate synchronization of engineering changes into ERP item and BOM master data.
· Assist in system testing, UAT, and validation of procurement-related data integrations and workflow improvements.
· Ensure correct alignment of master data between ERP systems and e2open to maintain reliable planning and fulfillment outputs.
· Partner with Planning, S&OP, and Supply Chain teams to resolve master data discrepancies impacting system performance.
· Participate in DataZen workflow enhancements, approval routing improvements, and validation rule optimization initiatives.
· Conduct root-cause analysis on recurring master data issues and recommend sustainable corrective actions.
· Maintain and update SOPs, process documentation, and training materials for global master data operations.
QUALIFICATIONS
Basic Qualifications
· Bachelor’s degree in Business, Management, IT/Computer Science or related discipline, or equivalent professional experience.
· Strong analytical, problem-solving, and data validation skills with high attention to detail.
· Effective written and verbal communication skills.
· Ability to manage multiple priorities and meet deadlines in a fast-paced, global environment.
· Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
· Working knowledge of ERP master data maintenance (Oracle and/or SAP).
Preferred Qualifications
· Experience supporting Source-to-Pay (S2P) processes, including supplier master data and item setup.
· Knowledge of BOM structures and engineering–procurement handover processes.
· Familiarity with e2open or similar supply chain planning and visibility platforms.
· Hands-on experience with DataZen, workflow tools, or ticketing systems.
· Participation in ERP or master data-related process enhancement initiatives.
· Understanding of data governance, audit controls, and master data best practices.
· Proven ability to collaborate with global teams across multiple time zones.
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