About the role
To perform all duties under the direct supervision of a Registered Nurse. To work within the nursing process to provide direct nursing care to assigned patients.
To Serve as a role model to promote a positive work environment and quality patient care. To ensure adherence to the Hospitals and departmental policies and procedures.
KEY ACCOUNTABILITIES:
List the key accountabilities of the job
- Overall supervision of the OPD activities.
- Staffing of the OPD and deputing the staff to other areas when required.
- Monitoring the up keeping of the consultation rooms, supervising the completion of checklists.
- Accountable for the equipment and medications used in the OPD
- Providing the necessary facility required for effective patient care.
- Check and keep the instruments ready
- Check the checklist in each room and sign on the same
- Send the instruments after cleaning for autoclaving as required.
- Keep the bed with clean linen.
- See that the patients are attended promptly.
- Check the stock of medicine.
- Check oxygen, suction and other equipments on the floor if any.
- Record TPR and BP of the OPD patients
- Assist the doctor/consultant in examining the patient and other procedures.
- Help in shifting of the patients.
- To keep sufficient stock of sterile dressings like gauze piece, pads, and dressing packs etc.
- See to the comfort of the patient.
- Maintain the OPD records.
- Remind the patient for his /her next visit to the consultant.
- To co-ordinate and work for the smooth functioning of the hospital
- Promptly attend to emergency cases as and when the patient arrives
QUALITY CONSCIOUS
- To update and keep abreast of the HAI statistics and preventive measures.
- To safely uses the sharp items and dispose the sharps properly.
- To work as a team to enhance patient satisfaction and physician satisfaction.
MEDICATION MANAGEMENT
- To be knowledgeable about the medication process and ADR.
- To be knowledgeable in medication administration process & demonstrate knowledge on the error reporting mechanism.
INFECTION CONTROL PRACTICES
- To be knowledgeable on 5 moments of hand hygiene.
- To performs hand hygiene using 6 steps.
- To segregate waste as per the protocol.
- To notify the infection control department about the notifiable diseases.
- To ensure appropriate cleaning and fogging of the patient room after care of infected cases.
PROFESSIONAL GROWTH AND DEVELOPMENT (other activities)
- To utilize effective communication skills
- To adhere to the grooming standards
- To adhere to the hospital policies
- To be aware of the departmental vision, mission, objectives and its implementation
- To maintain punctuality and discipline in the unit
- To be creative and incorporate innovations in work
- To manage time effectively
- To work collaboratively and support efforts of team members
- To follow strict infection control protocols
- To demonstrate exceptional customer service and interact effectively with physicians, patients, visitors, staff and the broader health care community
- To have strong organizational, analytic and interpersonal skills
- To demonstrate the ability to work well within a diverse team
- To have the ability to work with limited direction and deliver projects on time
- To possess intermediate to advanced computer skills
- To have commitment to Patient and Staff Safety
CUSTOMER RELATIONS
- To be knowledgeable of patient rights and responsibilities and treats all patients with dignity and respect in a consistent and caring manner.
- To understand the need for and maintain appropriate confidentiality at all times when interacting with patients, family, visitors and all other contacts
- To exhibit excellent customer relations skills as evidenced by supportive and constructive communication with all contacts including co-workers, patient, visitors, and families
KEY TASKS & RESPONSIBILITIES:
List the critical tasks/responsibilities that must be achieved so that the job purpose is fulfilled.
- Compliance to SOP and departments protocol.
- Customer Satisfaction
- Skill and Knowledge Application
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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