About the role
Job Description
- Manage customer orders and provide support throughout the order placement process.
- Coordinate with customers regarding product specifications, development timelines, production schedules, and delivery requirements.
- Participate in sample development and production, ensuring samples meet quality standards before submission to customers.
- Liaise closely with Production, Technical, Planning, and Quality Assurance teams to ensure orders are completed on schedule and in compliance with customer requirements.
- Monitor order progress and proactively resolve issues that may impact production timelines or product quality.
- Prepare product costings and calculate costs for related services.
- Develop purchasing and order fulfillment plans to ensure smooth production flow.
- Prepare and submit regular reports on order status, production progress, and key performance indicators (KPIs) to management.
- Maintain strong relationships with customers and provide professional after-sales support when required.
Job Requirements
- College or Bachelor's degree in Business Administration, Textile & Garment, Supply Chain Management, or related fields.
- Good command of English in all four skills: speaking, listening, reading, and writing.
- Proven experience in team management within a manufacturing environment.
- At least 3–5 years of experience in Merchandising, Order Management, or a related role within the garment/textile manufacturing industry.
- Strong understanding of garment production processes, costing, sourcing, and order management.
- Proficient in Microsoft Office applications, especially Excel.
- Strong analytical, problem-solving, and data reporting skills.
- Excellent communication, coordination, and organizational skills.
- Proactive, detail-oriented, fast learner, and able to work under pressure.
Benefits
- 14 annual leave days per year.
- Competitive salary package, negotiable based on qualifications and experience.
- Annual performance bonus.
- 13th-month salary.
- Full Social Insurance, Health Insurance, and Unemployment Insurance coverage from the first probation month.
- Free lunch provided at the company.
- Monthly birthday celebrations and other company-sponsored events.
- Professional working environment with excellent career development opportunities.
Working Location Song Thao Industrial Cluster, Cam Khe Commune, Phu Tho Province, Vietnam.
Company Shuttle Bus
- Daily shuttle bus service from Viet Tri City to the Company.
- Weekend shuttle bus service between Hanoi and the Company.
- Daily shuttle bus routes between the Company and Vinh Phuc, Lam Thao, Yen Lap, and Ha Hoa.
*Contact: hien@cnk-consulting.com.vn (Ms. Diep Hien) - 0375 659 653
Note: We appreciate all applications; however, only shortlisted candidates will be contacted*
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