This role involves leading the development and execution of operational processes to support commercial performance within the Spine portfolio. The Senior Marketing Manager will own demand signal integrity, funnel governance, product data governance, launch readiness, operational issue resolution, and cross-functional process improvement. This position requires close partnership with various departments to enhance business performance, protect revenue, and enable downstream marketing teams to concentrate on customer-facing growth initiatives.
Responsibilities
Lead the Spine Marketing Operations function and establish scalable processes supporting commercial execution across the portfolio
Lead governance of demand signal integrity, funnel health, product data quality, and operational processes that support commercial execution across the Spine portfolio
Partner with key stakeholders to ensure accurate product visibility, product hierarchy governance, launch readiness, and catalog integrity across commercial platforms and business processes
Lead cross-functional investigation and resolution of operational issues impacting customer service, case coverage, product availability, or revenue realization
Establish and maintain governance processes supporting portfolio launches, product transitions, commercialization readiness, and lifecycle management activities
Partner with Product Management teams to ensure product information accuracy, portfolio transitions, SKU governance, and launch sequencing activities are executed effectively
Coordinate with Hospital Operations, Supply Chain, Sales, and Commercial Excellence partners to improve operational visibility, communication, and issue resolution
Develop reporting, dashboards, and performance metrics that improve visibility to demand trends, operational risks, and business performance opportunities
Act as the primary operational escalation point across Sales, Product Management, Hospital Operations, Supply Chain, and downstream marketing teams
Identify root causes of recurring operational challenges and implement scalable corrective actions to improve business performance
Lead continuous improvement initiatives designed to reduce operational burden on downstream marketing teams and improve organizational effectiveness
Manage and develop the Associate Marketing Manager, Marketing Operations
Requirements
A minimum of a BS/BA degree is required
8+ years of progressive business experience in Marketing, Operations, Supply Chain, Commercial Excellence, Finance, Product Management, Healthcare, or related business functions
Proven ability to lead complex cross-functional initiatives across a matrixed organization
Strong analytical capabilities with experience interpreting demand signals, operational trends, business performance metrics, and commercial processes
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Tailored applications submitted
Demonstrated ability to build relationships, influence stakeholders, and drive alignment across multiple functions
Strong communication, presentation, project management, and problem-solving skills
Ability to identify process improvement opportunities and implement sustainable solutions at scale
Ability to effectively lead, coach, and develop talent
Ability to establish and maintain credibility as a knowledgeable business partner
Ability to work within a matrix organization and adapt to a rapidly changing environment
Track record of career advancement and exceeding expectations
Ability to travel up to 20%
Nice to have:
MBA or other advanced degree
Experience within healthcare, medical device, orthopedics, spine, or related industries
Experience working with product information management, ERP, CRM, reporting platforms, or related business systems
Benefits
Consolidated retirement plan (pension) and savings plan (401(k))
Long-term incentive program
Vacation: 120 hours per calendar year
Sick time: 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington)
Holiday pay, including Floating Holidays: 13 days per calendar year
Work, Personal and Family Time: up to 40 hours per calendar year
Parental Leave: 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave: 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave: 80 hours in a 52-week rolling period of 10 days
Volunteer Leave: 32 hours per calendar year
Military Spouse Time-Off: 80 hours per calendar year
Important Details
Work format: preferred location is Raynham, MA; remote candidates within the United States may be considered
Company Information
On October 14, 2025, Johnson & Johnson announced plans to separate its Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.
About the Company
Johnson & Johnson believes health is everything, empowering healthcare innovation to prevent, treat, and cure complex diseases, develop smarter and less invasive treatments, and provide personal solutions. Through expertise in Innovative Medicine and MedTech, the company innovates across the full spectrum of healthcare solutions to deliver future breakthroughs and profoundly impact health for humanity. Its Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. The teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
At Johnson & Johnson Innovative Medicine, we innovate with purpose, to lead where medicine is going.
