Senior Manager Transportation & Delivery

Job summary: Oversee transport ops, cost, safety, and vendor performance to ensure timely, efficient, and compliant delivery services.

Job Responsibilities:

• To establish and responsible for planning and strategizing transport management to achieve cost saving, fleet optimization, operational efficiency, on time and quality services meeting overall company objectives and customer satisfaction.
• Responsible for transport P&L and billing, POD management with transporters/forwarding agent, reduction of damaged shipments and annual audit to transporters/forwarding agents.
• Responsible for daily/monthly relevant dispatch/transport Key Performance Indicators (KPIs) Responsible for vehicle maintenance program monitoring, transport safety and security measures to prevent any breakdown, accident and hijacking.
• Responsible for transport qualifications and quality system compliance with GDP requirements.
• Responsible for successful transport project implementation, customer feedback / survey and channel distribution analysis meeting the service needs.
• Responsible for transport vendor selection, RPF and service level agreement with transport partners.
• Responsible for evaluating and training for transport staff including drivers ensuring adequate knowledge, skills and competency level meeting the management objectives.
• Provides constructive recommendation to enhance overall dispatch, transportation, transport safety & distribution management.
• To undertake any duties and responsibilities that may be assigned by the Assistant General Manager and/or the management from time to time.
• To lead, coach and be responsible for performance of subordinates in performing their roles & responsibilities effectively.

Job Requirements:

• Minimum eight (8) years of managerial level in managing warehouse / transportation preferably in FMCG
• Bachelor’s degree in Business Administration, Supply Chain, Logistics Management or related field
• Knowledge in area of custom, shipping and local transport and fleet management
• A driver and team player with good leadership, communication skill and strong sense of customer centric mindset
• Proactive, resilient, good analytical and problem solving skills
• Able to provide constructive inputs and sound solutions to enhance warehouse & transportation safety, security and quality management
• Good command in written and spoken English Supply chain management
• Maintaining relationship in diverse environment
• Strong negotiation skills
• Strong interpersonal skills
• Pro-active with good analytical and problem solving skills
• Position is based in Klang