About the role
Who you are
- We're looking for a leader who develops people, builds strong cross-functional partnerships, and creates momentum during periods of change
- You recognize problems quickly—but more importantly, you help teams solve them
- Strong experience in Account Management or Existing Business leadership, ideally within Mid-Market and Enterprise segments
- Experience leading quota-carrying sales teams with responsibility for forecasting, pipeline management, performance coaching, and revenue attainment
- Proven ability to develop high-performing Account Managers through coaching, feedback, and structured development
- Comfortable operating as a hands-on leader—jumping into strategic customer conversations, negotiations, and deal coaching when needed
- Strong forecasting discipline with the ability to identify risks, opportunities, and trends early through data
- Experience defining, measuring, and presenting sales metrics and business performance to senior leadership
- Proven track record of driving pipeline rigor, operational excellence, and predictable revenue outcomes
- Experience with Salesforce and modern sales technology
- Fluent in English; additional European languages are a plus
- A genuine coaching mindset with a passion for helping others grow and succeed
- Builds trust quickly and develops strong partnerships across Product, RevOps, Customer Success, Acquisition Sales, Marketing, Finance, and other cross-functional teams
- Comfortable navigating ambiguity and leading confidently through change, helping others stay focused on execution rather than uncertainty
- Naturally optimistic and solutions-oriented. You raise risks thoughtfully, challenge ideas constructively, and instinctively pair problems with practical solutions
- Creates positive energy within teams. You elevate the people around you through collaboration, accountability, and encouragement
- Takes ownership beyond your immediate team, proactively identifying opportunities to improve how the broader organization operates
- Celebrates team success over individual recognition and contributes positively to the broader leadership team
- Consistently delivers strong business outcomes while building a healthy, sustainable, and high-performing team culture
What the job involves
- This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Manager, Sales - Account Management (Existing Customer Expansion), joining our Global Expansion team within the Go-To-Market (GTM) organization
- You'll lead a high-performing team of Senior Account Managers responsible for growing and retaining our Mid-Market and Enterprise customer base across EMEA
- You'll own the daily operating rhythm of the business—forecasting, coaching, deal strategy, and execution—while creating an environment where people are challenged, supported, and inspired to do their best work
- Success in this role requires more than commercial excellence
- Lead the daily operating rhythm of the Account Management team through effective pipeline reviews, forecast calls, one-on-ones, deal coaching, and performance management
- Meet and exceed team revenue goals while developing a high-performing organization capable of sustained success
- Coach and empower Senior Account Managers to maximize customer value, improve commercial execution, and grow in their careers
- Stay close to the business by supporting strategic negotiations, joining key customer conversations, and helping remove obstacles that accelerate deals
- Build a culture of accountability, ownership, and continuous improvement where high standards and strong support coexist
- Foster a solutions-first mindset by helping the team confront difficult challenges honestly, identify practical paths forward, and execute with urgency
- Identify opportunities to improve sales processes, operational efficiency, and customer outcomes across the broader Existing Business organization
- Build trusted partnerships with Product, RevOps, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer experience and business performance
- Ensure consistent forecasting accuracy, pipeline hygiene, account prioritization, and sales execution across the team
- Regularly analyze business performance to identify trends, risks, opportunities, and actionable insights for senior leadership
- Provide weekly, monthly, and quarterly reporting on pipeline health, forecast accuracy, customer expansion, wins, losses, and business performance
- Develop a team culture where collaboration, curiosity, resilience, and continuous learning are expected and celebrated
- Act as a role model for Remote's values by creating alignment, building trust, and helping the broader organization succeed—not just your own team
- Reporting to: VP, Expansion Revenue (interim, pending broader Existing Business organizational changes)
- Team: Global Expansion
The application process
- Start Date: As soon as possible
- Please fill out the form below and upload your CV with a PDF format
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead
- Application Process:
- (Async) Profile Review
- Recruiter Interview
- Hiring Manager Interview
- Peer Leadership Interview
- VP 2nd Interview
- Bar Raiser Interview
- Prior employment verification check
Benefits
- Unlimited personal time off
- Paid parental leave
- Co-working allowance
- Flexible working hours
- Learning budget
- Mental health support
- Company stock options
- Home office setup
- Celebratory allowances
- Branded swag
- Other country-specific benefits
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