Senior Manager of Global Sales Business Partners

Who you are

• The ideal candidate is a hands-on builder with deep go-to-market (GTM) and Project Management knowledge, and enterprise-scale software/tech experience in sales strategy, planning, and operations
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• 8+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs)
• Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc)
• Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams
• Bachelor’s Degree or equivalent years' of experience; graduate degree a plus

What the job involves

• We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth
• Success in this cross-functional role relies on building tight alignment with peer Sales Operations leaders, including Strategic Operations, Sales Compensation, GTM Analytics, and Enablement, as well as company-wide teams like HR, Finance, Marketing, and Product
• Lead the execution of multiple rhythms of our operating cadence with Global Sales leaders
• Foster a high-performance culture focused on collaboration, accountability and growth
• Partner with each BP in our organization, and other roles in the broader organization, to support leadership requests, drive high impact projects and ensure alignment of deliverables across different regions
• PM the highest level reviews of Sales Performance, ensuring data is populated, accurate, insights are entered by multiple stakeholders, and deliverable within the timeline
• Provide business performance insights; facilitate decision-making
• Produce recurring & ad hoc exec business updates
• Engage & deliver on localized planning & sales ops activities
• Drive local implementation & adoption of transformational programs and sales initiatives
• Identify, plan and execute according to local needs
• Collaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the business
• Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes
• Work in close alignment with the BP leadership on standardizing deliverables and operations

The application process

• Applications for this role are intended to be accepted until Sept 20th, but may change based on business needs

Benefits

• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Variety of snacks, drinks, and catered meals in each of our locations
• Work from home opportunities