This role is responsible for maturing the lean portfolio/project management framework across the IT organization, fostering collaborative partnerships with IT and Business partners, and identifying creative, cost-effective solutions to achieve strategic business value. The Senior IT Portfolio Manager combines an understanding of lean portfolio management principles with the existing technology portfolio to develop value-oriented plans that guide proactive decision-making.
Responsibilities
Understand accounting rules for expense and capital activities, manage portfolio budgets (range from $10M-$100M), and act as a steward of the company to ensure budgets are best utilized to achieve stated scope and anticipated benefits are realized
Work with IT Finance to support labor forecasting and reporting needs on projects and programs within the portfolio
Evaluate past funding decisions against budgetary requests to assess impact to planned budgets vs. actual expenditures and variances
Build trusted and effective relationships with IT and Business partners to facilitate improved communication and create a collaborative partnership among portfolio stakeholders
Contribute to strategic planning meetings and provide guidance and expertise on options, risks, cost vs. benefits, and impacts on departmental processes
Partner effectively with IT, Finance, and Business stakeholders to support capital expense planning, build strong lean business cases for product and project funding/budgets, backlog management, pre-project planning, cost estimation, investment management, and business relationship management activities
Evaluate investment performance of the portfolio against stated goals, objectives, and key results in partnership with IT and Business partners
Guide value-driven development that aligns with the Objectives and Key Results of the organization, and monitor and report on key performance indicators to tie results and return on investment back to overall vision
Function as a servant leader fostering Lean-Agile Continuous Delivery, promoting and coaching Lean-Agile principles, empowering individual teams to become self-managing, and fulfill their cross-functional potential
Provide ad-hoc coaching and guidance to Project Managers, Scrum Masters, Product Owners, and individual team members
Define and implement portfolio management processes to support evidence-based decision making on IT investments and process improvements such as planning, data collection, analysis, prioritization, reporting, and governance
Maximize portfolio performance though decisive leadership to optimize the allocation of financials and resources across projects/programs, while balancing portfolio value versus overall risk
Support the implementation and administration of the project portfolio management solution across the IT organization
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Create mechanisms for regular process reviews and continuous process improvements to support Delivery Leads, Program and Project Managers within the portfolio
Drive agility and improvement by managing risks and dependencies, escalate impediments to ensure portfolio delivery
Proactively and consistently communicate with the team, business owners, and leaders to ensure all impacted stakeholders understand risks, issues, and activities related to the portfolio
Manage and improve the flow of value through the portfolio by assessing and optimizing the practices associated with the team (DevOps, Product Management, Security, Architecture, etc.) in the Continuous Delivery Pipeline
Support one or multiple projects or project functions, as bandwidth allows
Guide and coach others (scrum leaders) about the ART and Lean-Agile practices
Constantly refine and stay current with emerging themes in the larger Agile community
Participate in Portfolio and Program Management process improvement and standardization activities
Perform other duties as assigned
Requirements
Bachelor's degree in Information Technology, Computer Science, Business Management or related field of study required; other majors to be considered on an individual basis
Master's degree preferred in Information Technology, Computer Science, Business Management or related field of study
7 or more years of IT Program/Project Management with demonstrated project portfolio management skills (project/product intake, resource planning, demand management, budget management, product management) with Delivery Team experience required
6 or more years of process improvement or project management with at least 6+ years as a Portfolio Manager, Program Manager, or Delivery Lead required
3 or more years of significant experience working in an Enterprise IT organization with multiple Agile Delivery Frameworks/Tools (e.g., Kanban, Scrum, Lean, SAFe, AzureDevOps, ServiceNow, Planview, or other similar ALM tools) required
3 or more years of proven track record of leading agile transformations by successfully coaching and transitioning teams, programs, and portfolios at all organizational levels, including senior leadership preferred
3PL, Supply Chain, Logistics, and similar industry business knowledge/practices/processes beginner preferred
SAFe Agilist (SA), SAFe Release Train Engineer (RTE), or SAFe Program Consultant, Certified Scrum Master (CSM), Certified Scrum Professional (CSP)
PMI Project Management Professional (PMP) Certification and/or PMI-ACP
Demonstrate high level of emotional intelligence, be able to influence without authority, be an effective negotiator, manage conflict within the team, and communicate with various organizational levels
Experience measuring team delivery, maturity, and performance and creating reporting metrics and dashboards that illustrate the flow of value on the performance and efficiency of the portfolio
Highly developed strategic planning skills with a strong understanding of IT operating models and experience working with multiple teams to develop strategies and deliver solutions
Experience leading multiple, complex workstreams and collaborating with various departments, including cross-interdependency projects, cross-functional and consultant team members assigned to several projects within a program, to ensure alignment to the portfolio
Develop and deliver effective presentations; present information and ideas to others in a succinct and impactful manner
Demonstrated experience in organizing, planning and executing large-scale teams from conception through implementation
Ability to lead and direct the work of department staff or project/product teams
Advanced skills with communicating and delivering presentations to virtual, in-person, and ELT level audiences
Experience working in different software procurement and deployment methodologies (Six Sigma and/or Agile experience is preferred)
Demonstrated experience utilizing project plans, enterprise resource management plans, issue logs, risk/mitigation strategies and well versed in Agile, project and portfolio management techniques, processes, methodologies, tools (exWorkfront, Planview, Clarizen, MS Office, Azure DevOps, etc.)
Strong ability to quickly adapt to shifting priorities and align activities to meet organizational goals
Self-driven to excel in a fast-paced environment, work independently, with excellent time management and prioritization skills
Accept accountability and manage execution of individual and team results at corporate and divisional level
Detail oriented with excellent follow-up practices
Solid understanding of IT estimation activities for small to large/complex initiatives and ensures efficient utilization of staff and non-labor resources
Technically savvy with ability to quickly learn new systems and effectively assume administrator responsibilities
Forge strong relationships with both the clients and project teams that will contribute to your growth and development
Benefits
Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Important Details
Travel: 1-10%
DOT Regulated: No
About the Company
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
