About This Role
Supporting Applied Materials' global semiconductor R&D Labs and cleanroom environments, the Senior IT Manager for Global Semiconductor R&D Lab IT Support provides strategic and operational leadership for IT services. This role leads global teams and vendor partners to ensure secure, reliable, and highly available Lab IT operations, including MES platforms, equipment automation, and tool integration systems that enable advanced semiconductor R&D. This position plays a critical role in stabilizing mission-critical Lab systems, scaling global support models, and aligning IT services with R&D priorities, while maintaining strong governance, security, and compliance.
Responsibilities
- Lead global 24x7 IT support operations for semiconductor R&D Labs across multiple regions and time zones
- Define and execute the global operating model for Lab IT support, including SLAs, KPIs, escalation paths, and support governance
- Build, mentor, and manage high-performing global support teams and strategic vendor partners
- Own operational support for R&D Lab IT systems, including:
- Manufacturing Execution Systems (MES) used in R&D Labs
- Equipment automation and tool integration platforms
- Lab applications, data platforms, and metrology systems
- Provide leadership for IT–OT integration, including secure connectivity between MES, automation systems, and semiconductor Lab tools
- Drive incident, problem, and change management, including root cause analysis and continuous improvement initiatives
- Enforce cybersecurity, access governance, and data protection controls in sensitive R&D Lab environments
- Support new R&D Lab builds, tool onboarding, automation expansion, and technology transitions, aligned with global IT standards
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (Master’s preferred)
- 10+ years of progressive IT experience, including leadership of global, mission-critical environments
- Demonstrated experience supporting semiconductor R&D Labs or cleanroom-based environments
- Strong experience with:
- MES platforms in semiconductor labs or R&D environments
- Equipment automation, tool connectivity, and data acquisition systems
- Metrology and inspection systems
- IT–OT convergence and secure architectures
- Proven ability to lead global teams, influence senior stakeholders, and manage vendors
- Strong communication, decision-making, and cross-functional leadership skills
Benefits
- Supportive work culture that encourages learning, development, and career growth
- Comprehensive benefits package
- Participation in a bonus and a stock award program, as applicable
Important Details
- Travel: Yes, 10% of the time
About the Company
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. The company designs, builds, and services cutting-edge equipment that helps customers manufacture display and semiconductor chips – the brains of devices used every day. As the foundation of the global electronics industry, Applied enables exciting technologies like AI and IoT.
