About This Role
This leadership role drives the growth and performance of Airbnb's Homes business across Mexico, Central America, and the Caribbean. It involves leading a team of Market Managers, executing strategic plans with the Country Manager, and collaborating with cross-functional partners to enhance guest and host experiences in the region.
Responsibilities
- Lead and inspire a team of Market Managers and Market Associates to grow Airbnb
- Partner closely with the Country Manager to execute country strategic plans, ensuring alignment between local market execution and national business priorities
- Design and lead territory-level strategies for acquisition, optimization, and host quality, directing teams to tailor their approach based on market maturity and host segmentation
- Experiment boldly to unlock new sources of supply - measure results, refine quickly, and turn proven strategies into playbooks that fuel Airbnb
- Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product to launch initiatives that improve host performance and accelerate supply growth
- Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs while delivering sustainable results that support Airbnb
- Identify market trends and opportunities, providing solutions to overcome barriers and capitalize on emerging demand or regulatory shifts
- Coach and develop talent, building a high-performing team culture that values experimentation, accountability, and continuous growth
Requirements
- 14+ years of experience in global operations, business development, or marketplace management, with 5+ years in a people-leadership role managing and scaling teams
- Deep market expertise and strong understanding of the MexicoCCA travel and hospitality landscape, with experience driving local growth and community engagement
- A combination of operational and commercial, public speaking and marketing skills that will allow you to acquire supply across multiple channels
- A bold, compassionate, and action-oriented leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams
- Analytical and strategic thinker who uses data and insights to uncover opportunities, shape portfolio strategies, and guide decisions across diverse and evolving markets
- Proven ability to influence product, policy, and cross-functional teams to unlock new revenue streams and improve host and market performance
- Skilled at leveraging tools, dashboards, and analytics to assess performance, identify trends, and drive accountability
- Demonstrated success in achieving strong results through others, including effective performance management and development of emerging leaders
- Known for creating a positive, driven, and inclusive team culture grounded in collaboration, transparency, and continuous improvement
