Senior Manager Clinical Operations

About This Role

This leadership position manages a team of Local Trial Managers, Site Managers, and Clinical Trial Assistants within the Clinical Operations team. The role focuses on trial delivery in oncology, site engagement, staff development, training, onboarding, and resource management. The Senior Manager is accountable for the successful execution of clinical trials from country feasibility through study close-out, ensuring quality, performance, timelines, and compliance with all relevant regulations.

Responsibilities

• Provide line management to your team, including goal setting, performance evaluation, and talent development
• Build, hire, and train a fully effective team
• Conduct accompanied site visits
• Evaluate and forecast resource needs and manage your team's workload
• Accountable for robust feasibility processes and oversight of site selection
• Responsible for start-up, execution, and monitoring of trials in assigned therapeutic area(s)
• Empower your team to deliver and think innovatively
• Ensure inspection readiness at all times, adherence to ICH-GCP, local legislation, and relevant SOPs
• Support your team in site engagement, issue resolution, and stakeholder management
• Support audits, inspections, and timely CAPA resolution
• Build and shape internal and external networks in the assigned therapeutic area
• Lead implementation of innovation and inspire change in the local organization
• Cultivate an environment that encourages shared learning, out-of-the-box thinking, and a "Yes we can!" mentality
• Contribute to the development of new processes or improvement initiatives
• Keep close oversight of metrics and drive follow-up actions proactively
• Co-develop country strategy and drive tactics to full implementation
• Help shaping the Dutch Clinical Trial Landscape
• Participate in special (global) initiatives as assigned
• May assume additional responsibilities or special initiatives such as 'Champion' or 'Subject Matter Expert'

Requirements

• BA/BS degree in Life Sciences or related scientific field (or 8-10 years equivalent experience)
• Minimum of 8 years of Clinical Research experience in pharmaceutical industry, CRO, or investigational site
• At least 2 years of line management experience desirable
• Proven leadership and communication skills
• Ability to champion team productivity and cohesiveness
• Solid decision-making and effective issue resolution skills
• Ability to generate and implement contingency plans for productivity and quality issues
• Strong interpersonal and influencing skills