Senior Manager

The Healthcare and Life Sciences Industry Influencer Relations Manager will play a key role in shaping the perception of EXL among key market influencers. Successful candidate will manage and implement an influencer relations plan, including market-facing updates to influencers, insightful internal communications, and assist with planning and distribution of a portfolio of influencer engagements. The candidate must have excellent written, verbal and organizational skills and be an analytical thinker.

• Plan, prepare, track engagement with influencers, including capabilities briefings, demonstrations, inquiries, strategy sessions, and ad-hoc discussions. Track which content has been shared with external parties.

• Messaging – maintain a dynamic inventory of stories, case studies and talking points; collaborate with marketing to leverage research

• Project Management

  • Influencer engagement plan
  • Analyst/Advisor events
  • Reporting – engagement, qualitative/quantitative activity, peer performance comparisons,
  • Internal reporting, messaging and updates
  • Content calendar

• Review all relevant analyst research as it is published

• Monitoring trends and strategic developments to provide counsel to internal stakeholders.

• Support the VP, EXL Health Influencer Relations in strategic, operational, and daily business matters.

• Gather and organize information on internal strategic and operational initiatives across multiple business functions to synthesize into market facing updates.

• Analyze data and provide insights to support effective decision-making

• Program manage projects with consultants for Account Intelligence or other strategic engagements.

• Must have exceptional written, verbal, and conversational communication skills.

• Must be able to convey complex ideas through creative reporting and power point slides

• Strong Project Management and organizational skills; must be able to track and progress multiple initiatives simultaneously.

• Strong familiarity with advanced automation tools, artificial intelligence, and Gen AI technologies and their application.

• Problem solving abilities, teamwork and collaboration, interpersonal communication, leadership, and adaptability should clearly stand out.

• Ability to think independently in dynamic situational work environment; must be flexible in thought process.

• Strong organizational, time management and prioritization skills.

• Ability to take a creative approach to challenges. Owns issues until resolved.

• Must be able to track and progress multiple initiatives simultaneously.

• Ability to work in virtual global teams and in a matrix organizations

• Must be willing to work overlapping US hours, ideally until 2pm US ET at least 4 days per week.

• Proficiency with MS Office Applications required, especially PowerPoint and Excel.

• Exceptional written, verbal, and conversational communication skills.

• Ability to convey complex ideas through creative reporting and power point slides

• Strong Project Management and organizational skills; must be able to track and progress multiple initiatives simultaneously.

• Candidates must demonstrate strong AI literacy, including the ability to understand and critically assess how AI capabilities can be applied to real-world business and workflow problems.

• Familiarity with core concepts in cloud computing, artificial intelligence, and machine learning (for example, data pipelines, model training and deployment, APIs, and governance/ethical considerations), and comfortable working with or alongside AI/ML technology practitioners

• Problem solving abilities, teamwork and collaboration, interpersonal communication, leadership, and adaptability should clearly stand out.

• Ability to think independently in dynamic situational work environment; must be flexible in thought process.

• Strong organizational, time management and prioritization skills.

• Ability to take a creative approach to challenges. Owns issues until resolved.

• Must be able to track and progress multiple initiatives simultaneously.

• Ability to work in virtual global teams and in a matrix organizations

• Must be willing to work overlapping US hours, ideally until 2pm US ET at least 4 days per week.

• Proficiency with MS Office Applications required, especially PowerPoint and Excel.

• Healthcare Domain knowledge preferred