About the role
Job Description Position Summary The Senior Logistics Specialist is responsible for managing logistics operations while maintaining a strong understanding of end-to-end logistics processes, including inbound logistics, warehousing, inventory movement, order fulfillment, outbound distribution, and reverse logistics. This role ensures efficient, cost-effective, and compliant logistics execution, while identifying opportunities for continuous improvement and driving cross-functional collaboratio
Key Responsibilities Daily 3PL Coordination
- Coordinate daily warehouse operations (inbound/inventory management/re-packing/outbound/return
- Investigate and Follow up operational issues
- Maintain daily logistics records
Outbound and Transportation Coordination
- Coordinate with 3PL providers and carriers to ensure on-time and in-full (OTIF) delivery.
- Monitor performance, service levels, and costs against KPIs
- Optimize routing, load planning, and delivery schedules to improve efficiency.
- Handle outbound and transportation-related issues such as delays, damages, claims, and customer complaints.
- Ensure outbound and transportation activities comply with company policies, safety, and regulatory requirements
- Coordinate delivery schedules during promotions, peak seasons, and new product launches
- Ensure POD entry complies with company target.
Continuous Improvement & Projects
- Identify and coordinate process improvement initiatives to enhance logistics efficiency, service quality, and operational control
- Participate in logistics-related projects such as 3PL transitions, network optimization, or system implementation
- Support process standardization and contribute to the development of logistics workflows, controls, and best practices
- Collaborate with cross-functional teams to resolve operational issues and improve service execution
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred
- 5+ years of logistics experience on the customer or shipper side, preferably in FMCG, retail, consumer goods, or a similarly fast-paced environment.
- Solid understanding of end-to-end logistics operations, including inbound, warehousing, outbound transportation, and returns management
- Practical experience in coordinating daily logistics operations with 3PL providers.
- Experience in process improvement, SOP development, and logistics workflow optimization.
- Familiarity with ERP, WMS, TMS, or related logistics systems is preferred.
- SAP knowledge preferred
- Good communication skills.
Primary Location Taipei Office
Additional Locations Worker Type Employee
Worker Sub-Type Regular
Time Type Full time
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