Senior Library Officer - Yarram Library

About This Role

This part-time, temporary Senior Library Officer position leads the day-to-day operations of Yarram Library until October 2027. The role combines hands-on library service with branch supervision, team support, and community connection within a welcoming community space. It suits an enthusiastic and community-minded individual with a passion for libraries, people, and community learning.

Responsibilities

• Supervise the day-to-day operation of Yarram Library, coordinating staff, workloads, and branch priorities
• Prepare and manage rosters, arrange relief coverage, and respond flexibly when staffing needs change
• Lead, coach, and support staff, new employees, volunteers, and placement students to deliver consistent, high-quality service
• Provide friendly and professional frontline service, assisting library users with information, resources, technology, and library services
• Deliver engaging community programs and activities that encourage literacy, learning, and participation, including weekly Storytime sessions
• Respond to enquiries, complaints, and incidents calmly, proactively, and in line with Council policies and procedures
• Support collection maintenance, branch presentation, marketing and engagement activities, and the coordination of home library services
• Build positive relationships with library users, community groups, and colleagues while ensuring the branch remains welcoming, safe, and well organised

Requirements

• Experience supervising staff and coordinating work in a library, community service, or similarly customer-focused environment
• Strong organisational skills, including experience preparing rosters, setting priorities, and balancing the work of others
• A supportive leadership style, with the confidence to provide direction, coaching, feedback, and practical assistance
• Confidence and enthusiasm to engage children, families, and community members through library programs and activities, including Storytime
• Excellent customer service, communication, and problem-solving skills, including the ability to manage complaints and unexpected issues
• A genuine interest in literacy, lifelong learning, and community connection
• Confidence supporting people to access technology, digital resources, and online services, with strong Microsoft 365 skills
• Ability to obtain and maintain ALIA-accredited library qualification and be eligible for membership
• Current Victorian driver licence
• Ability to obtain a Working with Children Check and National Police Check

Nice to have:

• First Aid and CPR

Benefits

• 12% statutory superannuation