Senior IT Systems Engineer

• Are you a strategic thinker and proven problem-solver with deep expertise in modern IT ecosystems
• We’re seeking a Sr IT Systems Engineer passionate about driving automation, maturing enterprise workforce identity and access management (IAM), and architecting scalable, secure SaaS integrations
• This senior individual contributor role serves as a key technical resource, partnering closely with IT Services, Information Security, HR, Finance, and Engineering teams
• You’ll own the deployment and integration of mission-critical IT systems, act as the primary escalation point for complex IT outages and architectural challenges, and guide the evolution of our hybrid infrastructure to support rapid business growth
• Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools
• Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections—ensuring high availability, security, and seamless user experience
• Help architect and advance our workforce Identity and Access Management program, including configuration of Single Sign-On (SSO), lifecycle management, provisioning/deprovisioning, access governance, and policy enforcement
• Serve as the subject matter expert (SME) providing strategic technical guidance to support business expansion, system scalability, and infrastructure maturity
• Drive cross-functional knowledge sharing by authoring, maintaining, and evolving comprehensive IT documentation, runbooks, and architecture diagrams
• Proactively identify gaps, risks, and opportunities in the environment; lead initiatives to enhance security posture, operational efficiency, and resilience—prioritizing automation of manual/repetitive processes
• Evaluate emerging technologies, IAM trends, and automation platforms; develop business cases and lead proof-of-concepts or adoption recommendations
• Mentor junior engineers and collaborate with cross-functional teams to align IT capabilities with organizational goals

Benefits

• Health and wellness: Comprehensive health insurance including medical, dental, vision, and disability coverage
• Life and family: Life and AD&D insurance and fertility benefits to ensure our team’s well-being and peace of mind
• Flexible vacation: We work hard but avoid burn out. Take time off when you need it
• Visa sponsorship: We support international talent with visa sponsorship to join our team
• 401(k) plan: Retirement savings plan to secure your financial future- Exceptional analytical and troubleshooting skills with a proven track record of resolving sophisticated, cross-system incidents under pressure
• Proficiency in scripting and automation for monitoring, alerting, and operational efficiency (e.g., Google Apps Manager (GAM), Python, Bash, PowerShell, Terraform, or similar); experience building custom solutions is highly valued
• Strong experience designing and working with APIs for custom integrations, data flows, and automation
• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent demonstrated experience) is a plus
• 8+ years of hands-on experience administering and optimizing a broad portfolio of SaaS applications in a hybrid and high-growth environment—with advanced proficiency in our core stack: Okta (including Advanced Server Access & Workflows), Google Workspace, Slack Enterprise, Atlassian, etc
• Comfortable adapting to dynamic requirements, handling time-sensitive escalations, and participating in on-call rotation
• Demonstrated ability to deliver measurable business impact, own key deliverables, and drive projects to completion in fast-paced environments with competing priorities
• Okta certifications (e.g., Okta Certified Professional / Administrator / Consultant) strongly preferred; other relevant certifications (Google Workspace) are a plus
• 4+ years of deep experience with n8n, Okta Workflows and/or other leading iPaaS/automation platforms (e.g., Workato, Zapier, BetterCloud, custom integrations)
• Expert-level knowledge of IAM principles and protocols: SSO, SAML, OIDC, OAuth 2.0, SCIM, JIT provisioning, SWA, RBAC, ABAC, and access governance best practices
• Track record of success as a Senior IT Systems Engineer or equivalent in a fast-moving corporate or tech environment
• Solid working knowledge and administrative experience in Azure, AWS, and/or GCP cloud platforms