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Senior IT Infrastructure Support Specialist - ICAM & PKI at CACI
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Home›Jobs›IT & Software›Senior IT Infrastructure Support Specialist - ICAM & PKI
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Senior IT Infrastructure Support Specialist - ICAM & PKI

CACI

RemoteFull timeMid level$90k – $190kPosted today
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About the role

About This Role

This senior systems administrator role provides 24x7 support for Identity, Credential, and Access Management (ICAM) systems within an existing Operations Center. The specialist monitors critical ICAM infrastructure and resolves complex technical issues through expert troubleshooting and analysis.

Responsibilities

  • Monitor and maintain critical IT infrastructure systems including servers, storage, and network components
  • Provide Tier 2 support for Identity, Credential, and Access Management (ICAM) systems in a 24x7 Operations Center environment
  • Support customers reporting issues with Enterprise and IC Attribute and Authorization services
  • Analyze, troubleshoot, and resolve complex technical issues related to Public Key Infrastructure (PKI) services, attribute services, authorization services, and entitlement services
  • Document technical procedures and maintain configuration management
  • Use JIRA for ticket management and provide support via email, chat, and phone

Requirements

  • TS/SCI Clearance with polygraph
  • Bachelor's degree in System Engineering, Computer Science, Information Systems or related field plus 7 years of relevant experience
  • Experience with Public Key Infrastructure (PKI), Attribute Based Access Control (ABAC), and Entitlements Management
  • Knowledge of LDAP directories, SQL, and RESTful services
  • Experience with ticket tracking systems (e.g., JIRA, Redmine, SNOW)
  • Strong analytical thinking skills and ability to solve difficult problems independently

Nice to have:

  • Experience with UNIX systems

Benefits

  • Healthcare
  • Wellness
  • Financial support
  • Retirement benefits
  • Family support
  • Continuing education
  • Time off benefits
  • Flexible time off benefit
  • Robust learning resources

Important Details

  • Schedule: Rotates every 2 weeks over a 10-week period, including day (5am to 5pm), mid (5pm to 5am), or straight (Mon to Fri, 8 hours per day) shifts, which could be 4 days on and 3 off or 3 on and 4 off

About the Company

CACI places character and innovation at the center of everything it does, focusing on advancing national missions and continuous growth.

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Hanover, MD, US

Salary

$90k – $190k

Posted

Posted today

About company

Millions of jobs, with real people getting hired every day

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At CACI International Inc, our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and differentiated technology to meet our customers’ greatest challenges in national security.

Headquarters

Hanover, MD, US

Open jobs

2206

Website

caci.com
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