Senior Internal Communications Specialist

About This Role

Supporting business priorities and driving engagement through internal communications is the main purpose of this role. The specialist designs and implements communication strategies across multiple channels, manages communication channels, and optimizes processes for efficiency. This role involves partnering with cross-functional teams and stakeholders to ensure consistent messaging and providing guidance on compliance and best practices.

Responsibilities

• Lead the planning, development, and execution of internal communications that align with business objectives and enhance employee engagement
• Combine strategic insight, content development, and cross-functional collaboration to support key initiatives and organizational change
• Lead communication planning and execution for major business initiatives and organizational changes
• Analyze strategic inputs to develop communications that inform internal audiences
• Serve as a strategic partner to business leaders, advising on messaging and engagement strategies
• Create, measure, and deliver clear, engaging content across internal channels (e.g., intranet, email, digital signage)
• Develop messaging frameworks and executive communications for senior leaders
• Prepare professional documents using complex writing standards, adapting tone and style for specific audiences
• Develop project plans, draft timelines, and prioritize tasks to achieve communication milestones
• Manage cross-functional campaigns with measurable outcomes, ensuring alignment with organizational priorities
• Use the team’s content management system and tracking mechanisms to monitor progress
• Collect and analyze communication metrics and employee feedback to inform content strategy and improve effectiveness
• Understand business needs and challenges, recommending communication solutions that drive clarity and impact
• Explain ideas clearly, offer alternatives, and mentor junior team members
• Collaborate across departments to ensure consistent messaging and resource alignment
• Work under limited supervision, demonstrating initiative and ownership of complex communication projects
• Perform other duties as assigned

Requirements

• Minimum of 5+ years of experience in communications or related field
• Complete knowledge and understanding of business area/specialization
• Strong storytelling and messaging skills tailored to diverse employee audiences
• Ability to analyze communication effectiveness using metrics and feedback
• Experience supporting change management and organizational initiatives
• Skilled in stakeholder management and executive communication support