About the role
Senior Inside Sales Representative
About the Role
As a Senior Inside Sales Representative, you will be a key driver of revenue growth for Fluke Japan. Working from our Tokyo office, you will manage and grow customer relationships by phone, email, and online meetings, converting inquiries and marketing-generated leads into sales while partnering closely with field sales, distributors, and technical teams. Your experience in technical sales will allow you to understand customer applications, recommend the right measurement solutions, and mentor junior team members.
What You'll Do
- Respond to inbound inquiries and qualify marketing-generated leads, converting them into quotations and orders.
- Proactively contact existing and prospective customers to identify new opportunities, including upsell and cross-sell of the Fluke product portfolio.
- Understand customer applications in electrical testing, thermal imaging, calibration, and related fields, and propose the most suitable Fluke solutions.
- Prepare quotations, manage the sales pipeline, and maintain accurate records in the CRM system.
- Collaborate with field sales, distributors, and application specialists to advance and close opportunities.
- Provide accurate sales forecasts and market feedback to the sales manager.
- Share best practices and support the development of junior inside sales team members.
What We're Looking For
Required
- Six or more years of experience in technical sales.
- Familiarity with sales processes and dynamics, from lead qualification through closing.
- Reading and writing English sufficient to understand internal sales documents (approximately TOEIC 600 or above).
- Fluent Japanese for daily communication with customers and partners.
- Strong communication skills by phone and email, with a customer-first mindset.
Nice to Have
- Experience in test and measurement instrument sales.
- Knowledge of electrical, manufacturing, or facility-maintenance industries.
- Experience working with CRM systems (e.g., Microsoft Dynamics).
- Experience selling through or alongside distributor channels.
What We Offer
- The opportunity to represent globally trusted, market-leading products.
- A collaborative team environment with support from field sales and technical specialists.
- Ongoing product training and professional development.
- Social insurance, commuting allowance, and company benefit programs in line with Fluke Japan policy.
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