Senior Human Resources Business Partner

Who you are

• BA/ BSc degree in Human Resources or related field
• 7+ years of experience as an HRBP, with a significant proportion of that time supporting EMEA-based organisations
• Deep pan-EMEA HR experience, with strong understanding of the cultural, legal, and organisational landscape across the region
• Strong, demonstrable employment law knowledge across multiple EMEA jurisdictions (UK, Ireland, France, and Germany required; additional markets a plus), with the ability to provide pragmatic, commercially sound guidance on complex employee relations matters
• Experience working with works councils or other employee representative bodies across EMEA markets
• Proven ability to build trust and deliver impact with leaders based outside your own location, managing relationships primarily through remote and cross-border ways of working
• Experience supporting GTM teams, including Sales, Customer Success, Marketing, and/or Partnerships, ideally in a fast-paced, high-growth environment
• Ability to coach leaders and managers at all levels on personal and team development
• Experience influencing and advising executives on talent and employment matters across multiple geographies
• Ability to use people analytics to spot trends, build a case for investment, and measure whether people strategies are delivering results
• Strong ability to drive change management in a rapidly scaling environment, with high levels of autonomy
• Demonstrated ability to manage multiple, complex, competing priorities across a broad EMEA remit, with strong business acumen
• HRIS experience, such as Workday, as well as proficiency Google Suite/ Microsoft
• Comfortable working in an environment where AI is changing how teams operate and how work gets done
• Willing and able to travel depending on business needs (e.g. HQ Boston for Summits, EMEA office hubs)

What the job involves

• Joining as our Sr HR Business Partner - EMEA, you’ll own and execute Klaviyo’s HRBP Playbook, partnering with leaders across the UK, Ireland, France, Germany, and the broader EMEA region, often supporting them from a different location to your own
• You’ll act as a thought partner for leaders and a trusted confidant to employees, coaching them on aligning teams to business objectives and enhancing team culture through learning and development, talent management, and performance management
• A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA Sales, Customer Success, Marketing, and Partnerships
• You’ll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence
• Experience working with works councils is advantageous and welcomed
• Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales, Customer Success, Marketing, and Partnerships (GTM functions), driving engagement, development, and retention
• Partner with the Director of HR International to ensure full leadership coverage across EMEA, managing a broad and diverse client group
• Build strong relationships with leaders across the UK, Ireland, France, Germany, and the wider EMEA region, adapting your approach to local context
• Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant, pragmatic guidance on complex employee relations issues
• Engage and collaborate with works councils and employee representative bodies where applicable (preferred, not required)
• Partner with the DEI team as an advocate, coach, and facilitator, helping leaders build diverse and inclusive teams
• Use data to identify people trends and translate them into recommendations, programs, and projects
• Identify organisational gaps and deploy people strategies that help GTM and other teams scale effectively
• Partner with the Talent Management COE to launch and run initiatives including performance reviews, succession planning, and org design
• Collaborate with the wider HRBP team and People Ops functions (Talent Acquisition, Learning & Enablement, Compensation, DEI) to build and deploy programs across client groups
• What Success Looks Like:
• EMEA leaders treat you as a trusted advisor, you’re sought out for your expertise and perspective
• You've built a strong, trusted presence across the UK, Ireland, France, Germany, and the wider EMEA region, despite operating across geographies
• Employment law situations are handled with confidence, pragmatism, and without surprises
• Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA
• People and org decisions are grounded in data and reflect a clear point of view, not just process

Benefits

• Private medical insurance
• Medical
• Dental
• Vision
• Lifestyle spending account
• Commuter benefits
• Modern Health - wellness platform
• Parental leave
• Company equity
• Employee stock purchase plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Employee assistance program (EAP)
• 401(k) plan with company match
• Flexible paid time off (FPTO)
• 13 company holidays
• Paid parental bonding leave
• Medical, Dental, Vision
• Pension
• Financial coaching
• Life insurance
• Income protection
• Annual leave - up to 25 annual leave days
• 10 company holidays (8 bank holidays + 2 recharge days)
• Family leave
• Cycle to Work benefit
• Mental health benefits