About the role
Role Summary
This role owns the user experience layer and Backend-for-Frontend (BFF) capabilities for the program. It designs and builds modern, intuitive, AI-enabled web experiences, while also developing BFF services that aggregate, tailor, and orchestrate backend capabilities for specific user journeys. The role bridges front-end engineering, API composition, user experience, and domain workflow enablement.
Key Responsibilities
- Design and develop modern, responsive, accessible web applications for capabilities across pricing, underwriting, data, workspace, and operational experiences.
- Build and maintain Backend-for-Frontend services that aggregate APIs, compose domain data, manage experience-specific orchestration, and simplify front-end integration.
- Create user-facing workflows that incorporate AI agents, recommendations, conversational interactions, decision support, task automation, and human-in-the-loop review where appropriate.
- Develop reusable component libraries, UI patterns, design system assets, forms, interaction models, and front-end standards for consistent delivery across teams.
- Partner with Product Owners, Analysts, Designers, Engineers, and business SMEs to turn requirements and process flows into intuitive, production-ready experiences.
- Integrate front-end applications with APIs, event streams, identity providers, BFF services, agent services, analytics, telemetry, and observability tooling.
- Own performance, accessibility, security, responsiveness, browser compatibility, test automation, and production support for front-end and BFF capabilities.
- Define and mentor front-end engineering practices including state management, API integration, test strategy, release automation, and operational monitoring.
- Use AI coding agents and development copilots to accelerate implementation while maintaining strong design, review, and quality standards.
Preferred Experience & Capabilities
- React, Next.js, TypeScript, modern JavaScript/Node.js ecosystems, component-based architecture, and front-end build tooling.
- Backend-for-Frontend architecture, API composition, GraphQL or REST integration patterns, experience orchestration, and server-side rendering concepts.
- Authentication/authorization patterns, secure session handling, identity integration, and user entitlement-aware experiences.
- Design systems, accessibility standards, responsive design, performance optimization, automated UI testing, and production observability.
- AWS-hosted web applications, CI/CD, infrastructure automation, and production support practices.
- Experience designing AI-enabled user experiences, agent interfaces, workflow automation, or conversational/productivity experiences is preferred.
What Sets This Role Apart
- Explicitly responsible for both the front-end experience and the BFF layer, reducing dependency on generic backend teams for experience-specific composition.
- Expected to lead experience architecture, not just implement screens.
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