Senior Engineering Manager (Agent Context)

• We’re looking for an Engineering Manager to lead the Agent Context team in NYC
• This team owns how Asana’s AI systems search, retrieve, and reason over the work graph the search infrastructure, dense embedding pipelines, ranking systems, and evaluation frameworks that determine whether every AI experience at Asana is trustworthy or not
• Your mission is to make retrieval comprehensive, reliable, and fast at enterprise scale, positioning Asana as the coordination and memory layer for the agentic enterprise
• This is a high-leverage platform role: nearly every AI product at Asana - AI Teammates, chat experiences, agentic workflows depends on the systems this team builds
• You will manage a team of senior engineers in New York collaborating daily with partner teams in San Francisco and Warsaw, and work alongside a dedicated Product Manager as your direct counterpart
• Own the technical direction and delivery of Asana’s retrieval stack end to end: lexical and semantic search, dense embedding generation and backfill at scale, chunking and ranking strategies, and RAG comprehensiveness across the work graph
• Build and operate the evaluation infrastructure that makes retrieval quality measurable recall/precision benchmarks, offline and online evals, and comparative testing across retrieval backends - so quality decisions are made with data, not vibes
• Drive the cost, performance, and quality tradeoffs that define this space: when semantic search earns its infrastructure cost over lexical, how to hit latency targets without sacrificing recall, and how retrieval improvements compound into cheaper, faster downstream LLM calls
• Set and enforce the bar for how other teams at Asana integrate with retrieval: clear ownership of embedding decisions, rollout guidance, metrics to watch, and a platform posture that says no to unjustified infrastructure spend
• Hire, grow, and retain a team of strong senior engineers in NYC, and lead effectively across three time zones with deliberate async communication practices
• Partner with your PM counterpart to translate a multi-year platform thesis into a sequenced roadmap, and represent the team’s technical strategy to engineering and product leadership

Benefits

• Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
• Development: We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways.
• Career growth: Your growth at Asana centers on ownership, access, and choice. All employees can tap into resources that support their growth and their team’s growth in the way that works best for their unique needs.- Experience with LLM-powered products, agent systems, or RAG pipelines in production is strongly preferred. Experience scaling a platform team that serves internal customers is a plus
• You’re technically credible enough to review a design doc for an embedding backfill or an OpenSearch mapping change and catch the problem the team missed. You don’t need to write the code, but engineers should leave design reviews with you sharper than they arrived
• You have shipped and operated production search, retrieval, or ML-serving systems at meaningful scale. You can speak concretely about systems you’ve run: the index architecture, the embedding models, the latency budgets, the incidents, and what you’d do differently
• Deep working knowledge of the modern retrieval stack inverted indexes and BM25, vector search and embedding models, hybrid retrieval, chunking strategies, re-ranking and strong opinions about when each is worth its cost. You should be able to argue both sides of “semantic search everywhere” and tell us where you actually land
• You’ve led distributed teams across time zones and know that it runs on written communication. You write clearly, decisively, and often
• You’ve built or heavily used evaluation systems for ML/AI quality: golden datasets, recall/precision metrics, LLM-as-judge, online experimentation. You believe unmeasured quality claims are noise
• 8+ years of software engineering experience with 3+ years managing engineers, including senior engineers, on infrastructure or ML systems teams. You’ve hired, coached, grown, and when necessary exited engineers and your former reports would work for you again