Senior Director of Product Marketing - Agent 365

About This Role

This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. This role leads the Agent 365 Core Product Marketing team, shaping portfolio strategy, value proposition, and product narrative across various IT and security scenarios, agent management, governance, and optimization. The successful candidate will lead a team of product marketers, collaborate with product and engineering leaders, and translate insights into product direction and compelling launches for diverse audiences.

Responsibilities

• Own the core product marketing strategy for Agent 365, establishing a cohesive portfolio point of view across product pillars, customer scenarios, audiences, and contributing engineering organizations
• Partner with Product Management, Engineering, Design, research, business planning, and other product marketing leaders to influence product direction, priorities, packaging, and roadmap decisions using customer, market, competitive, field, and partner insight
• Define the end-to-end customer scenarios and product truths that connect Agent 365 capabilities across observability, management, governance, security, Financial Operations (Fin Ops), and related experiences
• Identify gaps, overlaps, dependencies, and inconsistencies across products and experiences, and mobilize the right leaders and teams to resolve them in service of a coherent customer experience
• Guide features and portfolio experiences from incubation and preview through launch, adoption, and ongoing evolution, with clear success measures and readiness criteria
• Establish a systematic voice-of-customer approach that brings the needs of IT administrators, security professionals, developers, business leaders, partners, and Small, Medium Business (SMB) customers into product planning and prioritization
• Create and steward the differentiated value proposition, positioning, and narrative for Agent 365, making a complex multi-product platform clear, credible, and relevant for IT and Security leaders as well as developers, business leaders, partners, and SMB customers
• Ensure pillar-level product narratives reinforce the all-up Agent 365 promise while preserving the depth and specificity required for technical buyers and practitioners
• Lead market and competitive analysis for agent management, governance, security, observability, developer platforms, and AI operations, translating insights into product choices and differentiated customer value
• Partner with messaging, growth, analyst relations, communications, events, field, and partner teams to ensure product truth is translated consistently into launches, demos, content, enablement, and customer engagements
• Represent Agent 365 with senior customers, partners, analysts, press, and internal leadership, and use those engagements to sharpen product and marketing strategy
• Define the product evidence