About the role
Our Customer Relationship Management (CRM) Solutions team drives the organization’s customer engagement strategy by designing, developing, and optimizing systems that support sales, marketing, and analytics teams. We specialize in solving complex business challenges through scalable, innovative solutions built on Microsoft Dynamics and complementary technologies.
Role at a Glance As a Senior Developer, you will lead the development, configuration, and ongoing support of our CRM ecosystem. You’ll partner closely with cross-functional teams to improve sales processes, automate workflows, and strengthen our data and reporting capabilities. This role is well-suited for a collaborative, hands-on technologist who enjoys mentoring others and working in a fast-paced environment.
- Design, build, and maintain CRM and reporting systems, mobile applications, and data repositories
- Develop and optimize sales and business processes to support automation and analytics
- Troubleshoot and support platforms including Dynamics CRM, Resco Mobile App, Simego, SQL Server, Google BigQuery, and related tools
- Train and support new team members in a virtual work environment
- Collaborate with stakeholders and cross-functional teams to deliver customized CRM solutions
What We’re Looking For
- 8+ years of software development experience
- Advanced expertise in Microsoft Dynamics CRM customization and plugin development
- Strong proficiency in C#, JavaScript, ASP.NET, HTML, CSS, and XML
- Solid experience with SQL Server and data modeling concepts
- Familiarity with analytics and data platforms such as Python and Google BigQuery
- Working knowledge of Entity Framework, unit testing, and Web APIs
- Experience with scripting languages (Bash, PowerShell), system integrations, and version control tools
- Strong communication, collaboration, and analytical problem-solving skills
High attention to detail and a strong commitment to delivering high-quality solutions
You’ll Go the Extra Mile If You Have
- Experience implementing Marketing or Pricing solutions
- Hands-on experience with CI/CD pipelines and automation
- Microsoft Dynamics or Power Platform certifications
- A bachelor’s degree in Computer Science or a related field (or equivalent experience)
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