Senior Coordinator Graduate Student Success

About This Role

Supporting the success of graduate students is the central purpose of this coordinating role, which involves planning and implementing student support and professional development activities. The role suits an organized coordinator who can manage administrative policies, maintain official records, and build relationships with campus partners.

Responsibilities

• Provide coordinating services, keep official records, and execute administrative policies
• Manage the planning, coordination, and implementation of student support and professional development activities (virtual and in-person) including monthly writing groups, new Graduate Student Social, and workshops
• Provide support in reviewing and enhancing processes and workflows associated with the Dodson Research Grant and Travel Grant
• Build and sustain relationships with campus partners while coordinating and supporting participation in campus-wide events to promote graduate education and student success
• Recruit and engage highly qualified prospective students for graduate degree and certificate programs at UTEP and through external outreach efforts
• Work independently while collaborating effectively as a member of a team
• Coordinate and manage targeted communication campaigns across email and social media channels to increase awareness of Graduate School opportunities, resources, and events
• Deliver high-quality customer service by responding promptly to phone calls, emails, and walk-in inquiries while providing accurate information and support
• Maintain knowledge of critical university-wide student success support services and resources and develop referral strategies to enhance the utilization of the services by graduate students
• Identify areas of needed change and make recommendations to improve operations
• Comply with all State and University policies
• Use all Microsoft Office software and learn and use institutional software systems
• Perform other duties as may be assigned

Requirements

• Bachelor's Degree
• Three years of related experience and/or training to the essential duties and responsibilities; or equivalent combination of education and experience
• Occasional traveling required

Benefits

• Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long-term disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program